Cleveland Hearing and Speech Center

Nonprofit profile at a glance

EIN
340714648
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Cleveland, OH, USA
Phone
2162318787
Rating
84
Verdict
STRONG
Rating confidence
Moderate

Official website

Reported finances

Revenue
$6,678,704
Expenses
$7,373,001
Assets
$12,180,494
Liabilities
$2,253,836

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

35 people listed

Executive titles in this filing

  • MONICA BOWE (PRESIDENT)
  • JENNELL C VICK (EXECUTIVE DIRECTOR)

Highest reported compensation

  • JENNELL C VICK (EXECUTIVE DIRECTOR): $183,770 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Cleveland hearing and speech is the premier provider of hearing, speech-language and deaf services, education, and advocacy helping people connect through communication, regardless of ability to pay.

What it reported doing in 2024

The speech-language and learning department provides the following array of services: speech and language evaluations and language therapy. Services are offered to both adults and children, both individually and in groups, at our four office locations. Services are offered at low or no cost to the majority of clients. The department also provides speech and language screenings, evaluations, and therapy at area schools, head start locations, and other community venues. Professional programs such as accent modification are also offered. Educational opportunities are offered through area presentations and workshops. Cleveland hearing and speech center (chsc) has an affiliation with case western reserve university (cwru) in which chsc assists in training masters' level students in the field of speech-language pathology. Cwru rents a significant portion of space from chsc in furtherance of this affiliation.

Operating model

Revenue model
Earned-program. 62% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 79
  • Transparency & Controls: 89
  • Accountability: 100
  • Sustainability: 36
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 94.2%; rating input score 94
  • Program expense ratio: 78.5%; rating input score 78
  • Fundraising efficiency: $3.45 raised per $1 spent on fundraising; rating input score 10; 10th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -10.4%; rating input score 13; 13th percentile among comparable filings
  • Total-asset coverage ratio: 1.65; rating input score 55; 55th percentile among comparable filings
  • Liabilities to assets ratio: 0.19; rating input score 46; 46th percentile among comparable filings
  • Officer compensation ratio: 2.5%; rating input score 73; 73rd percentile among comparable filings

Growth

  • Program expense growth: 4.7% per year; rating input score 100; 37th percentile among comparable filings
  • Revenue growth: 2% per year; rating input score 100; 20th percentile among comparable filings
  • Asset growth: -4.9% per year; rating input score 0; 4th percentile among comparable filings

Details

  • Where the money goes: 94.2% of revenue deployed · 78.5% of spending went to programs
  • Governance: 34 of 34 board members independent · 8 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $5.8M in reported program spending
  • Leadership: top reported pay $184K · 35 people listed · 5 of 6 pay-setting controls reported
  • Highest-paid contractors: 1 contractor listed · $384K reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 10/100.
  • High — Sustainability: Operating margin scored 13/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Sustainability: Total-asset coverage ratio scored 55/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 46/100.