Civic Heart Community Services

Nonprofit profile at a glance

EIN
760297531
IRS 990 coverage
2013–2024
Forms available
Form 990 2024
Location
Houston, TX, USA
Phone
7133741200
Rating
88
Verdict
STRONG
Rating confidence
Moderate
Sector
Family Violence Shelters

Official website

Reported finances

Revenue
$7,024,403
Expenses
$7,920,811
Assets
$982,057
Liabilities
$1,021,821

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

12 people listed

Executive titles in this filing

  • Kionta Carter (CEO (thru 10/24))
  • Erica Davis (CEO (from 11/24, COO thru 10/24))

Highest reported compensation

  • Kionta Carter (CEO (thru 10/24)): $174,101 total reported compensation
  • Angelica Castillo (CFO (thru 5/25)): $161,046 total reported compensation
  • Kelva Clay (CPO): $159,699 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Civic Heart Community Services is a comprehensive human and social services organization dedicated to improving the health, well-being, and economic stability of individuals, families, and communities throughout the Greater Houston area. Continued on Schedule O

What it reported doing in 2024

Youth Programs:- The Rescue Youth Program (Substance Use Prevention Block Grant) provides evidence-based prevention education designed to reduce youth involvement in alcohol, tobacco, other drugs, gang activity, violence, and other high-risk behaviors. Serving youth ages 6 to 18, the program is delivered in schools, community centers, shelters, after-school programs, and summer enrichment sites throughout the Greater Houston area. Through prevention education, youth development activities, and life skills training, participants build resilience, strengthen decision-making skills, and adopt healthy lifestyles. Continued on Schedule O - Helping Youth Prevent Engaging in Risky Behavior (HYPE) empowers youth ages 14 to 19 to make healthy life choices by providing education on healthy relationships, sexual risk avoidance, HIV and STI prevention, goal setting, and positive youth development. Utilizing the evidence-based *Love Notes* curriculum, the program equips young people with the knowledge and skills needed to strengthen healthy relationships, pursue educational and career goals, and reduce behaviors that place them at risk. - My Brother's Keeper (MBK) is a mentoring and youth development initiative that supports boys and young men by promoting academic achievement, leadership development, social and emotional well-being, career exploration, and positive decision-making. Through mentoring relationships, educational enrichment, and workforce readiness activities, participants develop the confidence and skills necessary to succeed in school, careers, and life. - VOICES (Valuing Opportunity, Integrity, Character, Empowerment, and Success) is a comprehensive wraparound intervention program serving girls under the age of 18 who are at risk of juvenile justice involvement. The program provides trauma-informed case management, mentoring, family engagement, life skills development, behavioral health support, and positive youth development activities that promote self-esteem, resilience, healthy relationships, educational success, and long-term personal growth. - Teens Making A Choice (TMAC) is a federally funded adolescent health program serving African American and Hispanic youth ages 15 to 19 in Harris, Angelina, and Nacogdoches Counties. Using the evidence-based *Love Notes* Sexual Risk Avoidance curriculum, TMAC equips participants with the knowledge and decision-making skills needed to build healthy relationships, avoid risky behaviors, delay sexual activity, and achieve their educational and career aspirations. - Youth C.A.N. (Second Chance Act Reentry Initiative) supports justice-involved youth under the age of 18 who are transitioning from juvenile residential facilities back into their communities. Through trauma-informed case management, mentoring, individualized transition planning, family engagement, workforce readiness, educational support, and connections to community resources, the program helps youth successfully reintegrate while reducing recidivism and promoting long-term success. - Connecting Kids to Coverage (CKC) increases access to health care by helping eligible children and pregnant women enroll in and retain Medicaid and the Children's Health Insurance Program (CHIP). Through community outreach, education, enrollment assistance, and renewal support, the program connects families to affordable health coverage and promotes improved health outcomes across Harris County.

Operating model

Revenue model
Grant-funded. 94% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 86% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 96
  • Transparency & Controls: 83
  • Accountability: 95
  • Sustainability: 10
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 88.6%; rating input score 89
  • Fundraising efficiency: $1,732.7 raised per $1 spent on fundraising; rating input score 98; 98th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -12.8%; rating input score 11; 11th percentile among comparable filings
  • Total-asset coverage ratio: 0.12; rating input score 3; 3rd percentile among comparable filings
  • Liabilities to assets ratio: 1.04; rating input score 4; 4th percentile among comparable filings
  • Officer compensation ratio: 9.7%; rating input score 31; 31st percentile among comparable filings

Growth

  • Program expense growth: 5.4% per year; rating input score 100; 42nd percentile among comparable filings
  • Revenue growth: 4.1% per year; rating input score 100; 35th percentile among comparable filings
  • Asset growth: 3.8% per year; rating input score 100; 28th percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 88.6% of spending went to programs
  • Governance: 7 of 7 board members independent · 8 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $7M in reported program spending
  • Leadership: top reported pay $174K · 12 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 1 contractor listed · $105K reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 11 filing years from 2013 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Sustainability: Operating margin scored 11/100.
  • High — Sustainability: Total-asset coverage ratio scored 3/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • High — Sustainability: Liabilities to assets ratio scored 4/100.
  • Moderate — Sustainability: Officer compensation ratio scored 31/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.