Christian Service Center

Legal name: Christian Service Center for Central Florida Inc

Nonprofit profile at a glance

EIN
591353031
IRS 990 coverage
2012–2025
Official website data refreshed
Jul 2026
Forms available
Form 990 2025
Location
Orlando, FL, USA
Phone
4074252523
Rating
72
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Human Service Organizations
Affiliation
Christianity

Official website

Reported finances

Revenue
$9,758,191
Expenses
$5,281,234
Assets
$8,808,870
Liabilities
$1,774,246

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

22 people listed

Executive titles in this filing

  • PARKS BENNETT (PRESIDENT)

Highest reported compensation

  • ERIC B GRAY (EXECUTIVE DI): $188,260 total reported compensation
  • CARLA COX (DIRECTOR OF): $100,759 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To prevent homelessness, combat poverty, cultivate self-sufficiency, restore hope and glorify God through the faithful provision of services that directly address physical, emotional and spiritual needs for families and individuals who are struggling in Central Florida. Hundreds of thousands of people have been served from the Center’s three locations in Downtown Orlando, West Orange County, and Winter Park. Through three core programs, we fulfill this vision and accomplish our mission of preventing homelessness, combating poverty and cultivating self-sufficiency. Since 1975, the Daily Bread program has been serving a free, nourishing, noontime meal for families and individuals in the community six days a week for the most at risk population and help struggling people get needed referrals to other programs and partner agencies. In May of 2022, Daily Bread reached a major milestone...

What it reported doing in 2025

The christian service center (csc) exists to prevent and end homelessness through a comprehensive, dignity-first approach. Csc's housing program seeks to connect individuals experiencing homelessness with secure, safe, stable, and permanent housing. Through the dedicated support of our team, 791 individuals and children were assisted into permanent housing in 2025. Thanks to our supportive services for veterans and families (ssvf) initiatives, 144 veterans were rapidly rehoused and provided with case management and wraparound support services. Additionally, 329 chronically homeless individuals were extended move-in assistance, while 137 people were reunified with family via bus or airfare. Our homeless prevention program supports individuals and families facing unforeseen crises. In 2025, our team provided critical rent and utility assistance for 747 households, preventing eviction and service disconnection. The day services program provides reliable daily support for people experiencing homelessness and hardship. Highlights from this program include: 179,567 hot meals served, 7,965 vouchers for clothing issued, 2,237 bags of emergency food distributed, 1,538 visits to our computer lab recorded, and 1,143 hygiene kits provided. Additionally, on-site partners provided 2,331 showers and 764 haircuts. Of particular note, 406 individuals utilized our mail services to receive job correspondence, identification, health insurance cards, and other vital documents. In 2024, our parramore campus embarked on a major renovation that will double hygiene access, expand shelter from extreme weather, and introduce a clinic and wellness center. With an anticipated opening date in the fall of 2026, this important project would not be possible without the city of orlando, orange county, central Florida's continuum of care, adventhealth, orlando health, and more than 50 family foundations. In august of 2025 the christian service center, in partnership with the city of orlando's community redevelopment agency, launched 407 connect - a mobile program designed to expand emergency sleeping capacity and connect individuals to permanent housing. These two custom-built buses are equipped with climate-controlled sleeping pods, onboard restrooms, and secure storage for personal belongings. With one bus designated for women and children and one bus designated for men, the program offers up to 42 adults and children a place to rest safely each night.

Operating model

Revenue model
Donor-supported. 71% of the money available for current operations came from contributions and gifts.
Distribution model
Hybrid. The nonprofit split its reported program spending across 60% for direct work, and 40% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 59
  • Transparency & Controls: 75
  • Accountability: 90
  • Sustainability: 68
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 45.3%; rating input score 45
  • Program expense ratio: 83.7%; rating input score 84
  • Fundraising efficiency: $15.65 raised per $1 spent on fundraising; rating input score 51; 51st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 75th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 6 of 8 controls in place; rating input score 75
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 45.9%; rating input score 89; 89th percentile among comparable filings
  • Total-asset coverage ratio: 1.67; rating input score 52; 52nd percentile among comparable filings
  • Liabilities to assets ratio: 0.2; rating input score 35; 35th percentile among comparable filings
  • Officer compensation ratio: 5.5%; rating input score 53; 53rd percentile among comparable filings

Growth

  • Program expense growth: 10.9% per year; rating input score 100; 64th percentile among comparable filings
  • Revenue growth: 13.1% per year; rating input score 100; 75th percentile among comparable filings
  • Asset growth: 12.6% per year; rating input score 100; 67th percentile among comparable filings

Details

  • What they do: 4 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 45.3% of revenue deployed · 83.7% of spending went to programs
  • Governance: 20 of 20 board members independent · 6 of 8 filing controls reported
  • Programs: 2 filed program accomplishments · $4.3M in reported program spending
  • Leadership: top reported pay $188K · 22 people listed · 1 of 6 pay-setting controls reported
  • Consistency: 33 of 33 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 filing years from 2012 to 2025
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Mission deployment rate scored 45/100.
  • Review — Financial Efficiency: Fundraising efficiency scored 51/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • Review — Sustainability: Total-asset coverage ratio scored 52/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 35/100.
  • Review — Sustainability: Officer compensation ratio scored 53/100.