Choices Behavioral Health Care

Nonprofit profile at a glance

EIN
273638377
IRS 990 coverage
2021–2025
Forms available
Form 990 2025
Location
Toledo, OH, USA
Phone
4198655690
Rating
72
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Single Organization Support

Reported finances

Revenue
$32,112,204
Expenses
$31,234,682
Assets
$4,013,208
Liabilities
$3,828,338

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

8 people listed

Highest reported compensation

  • LUTHER JONES (CHIEF EXEC. OFFICER): $291,014 total reported compensation
  • JUAN HALL (CHIEF OPERATING OFFICER): $278,305 total reported compensation
  • NORMA KINCADE (OPERATIONS DIRECTOR): $154,248 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To empower people to make well informed choices in life. Choices is committed to providing a foundation for youth, adults and adolescents to make informed, thorough, well thought-out decisions in their life. To provide cognitive tools so one may assess differing perspectives, ultimately to guide an individual on how to make the right choice of the heart, mind and spirit.

What it reported doing in 2025

Outpatient adult substance use disorder (sud) services to reduce the negative impact of substance abuse on adults and their families, choices expanded sud services to include medication assisted treatment (mat); suboxone for adults. Choices believes that the opiod dependence requires a multidisciplinary approach that integrates behavioral therapy with management. Choices offers a varity of pyscho-educational curricula that encompasses evidence-based and strength-based models. Programming is catered to the individual needs of those served. Clients are closely monitored by conducting urine specimens on a regular basis and treatment is provided in the form of individual and group sessions designed to meet individual client needs.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 55
  • Accountability: 74
  • Sustainability: 27
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 94.9%; rating input score 95
  • Program expense ratio: 97.5%; rating input score 98
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 91.7%; rating input score 92; 9th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 3 of 9 controls in place; rating input score 38
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: Limited
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Fail
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 2.7%; rating input score 36; 36th percentile among comparable filings
  • Total-asset coverage ratio: 0.13; rating input score 3; 3rd percentile among comparable filings
  • Liabilities to assets ratio: 0.95; rating input score 3; 3rd percentile among comparable filings
  • Officer compensation ratio: 2.7%; rating input score 75; 75th percentile among comparable filings

Growth

  • Program expense growth: 43.4% per year; rating input score 100; 97th percentile among comparable filings
  • Revenue growth: 42.1% per year; rating input score 100; 98th percentile among comparable filings
  • Asset growth: 23.5% per year; rating input score 100; 93rd percentile among comparable filings

Details

  • Where the money goes: 94.9% of revenue deployed · 97.5% of spending went to programs
  • Governance: 4 of 4 board members independent · 3 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $30.5M in reported program spending
  • Leadership: top reported pay $291K · 8 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $18.6M reported
  • Consistency: 28 of 28 current checks pass
  • Schedules: 4 filed schedules · includes executive pay
  • Filing history: 5 filing years from 2021 to 2025
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Moderate — Accountability: Governance controls: 5 of 8 not reported.
  • Moderate — Sustainability: Operating margin scored 36/100.
  • High — Sustainability: Total-asset coverage ratio scored 3/100.
  • High — Sustainability: Liabilities to assets ratio scored 3/100.