Child and Family Services

What it reported doing in 2024

Community servicescase management servicesthe goal of case management is to provide services to at-risk youth and families with a focus on stabilizing the family so that children are safe in their home environment and families can remain together. Case management offers families an array of internal and external resources that allows the families an opportunity to improve and promote positive change and avoid disruption within the family structure and avoid congregate care. Through the preventive (traditional and kinship families) and high fidelity wraparound programs, families can receive the support and resources needed to assist a child to remain in their home and avoid juvenile justice placements, foster care placements and/or prevent emergency room visits. Updates/initiatives: high fidelity wrap continues to provide home-based services to assist youth and families through strength-based, individualized service planning, linkages, coordination, and monitoring of services to improve and promote family stability. High fidelity wrap served 116 families with 88% successful closure rate and are currently serving a total of 43 families throughout erie county. High fidelity wrap has been recognized by ccny and erie county department of social services for having a successful closure rate, helping families accomplish their goals and preventing further system penetration. The preventive services program has served a total of 100 families during this period. The program has closed 70 cases of which 34 were closed successfully and 36 were closed unsuccessfully. The programs staffing at the case planner level was stable during this period resulting in the team serving more families than in recent years.youth trafficking preventionobjective: the agency began this program upon it's transfer from another local organization. Ytp provides voluntary intensive case management to youth in erie county who are identified as at-risk and/or survivors of child sex trafficking. Youth are defined as individuals under the age of 21. Updates/initiatives: through intensive case management services, youth create service plan goals that aim to reduce vulnerabilities in their lives that have left them at-risk of experiencing sex trafficking. Specified goal setting allows youth participants to learn independent skills necessary to be safe in their community and online as well as have healthier relationships throughout their lives. Program staff provide a safe, supportive and nonjudgemental environment to all youth through the encouragement of youth autonomy and the utilization of a harm reduction, trauma-informed approach to services.the program also provides prevention education to offer community support in defining human trafficking, understanding how trafficking occurs, identifying the signs and risk factors of sex trafficking and how to stay safe. Youth workshops are offered monthly to program clients and community youth between the ages of 12-18. Workshop topics are determined by youth participants and focus on identified protective factors against trafficking (i.e. Healthy relationships, online safety, self-esteem, setting boundaries and consent).total number of clients served: 34total number of program referrals received: 86number of community youth-workshops held: 7average number of youth attending workshops: 10number of adult training courses provided: 7

Financial Efficiency

• Mission deployment rate: 83.2%; rating input score 83
• Program expense ratio: 83.7%; rating input score 84
• Fundraising efficiency: $1.01 raised per $1 spent on fundraising; rating input score 2; 2nd percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 0.5%; rating input score 35; 35th percentile among comparable filings
• Total-asset coverage ratio: 0.6; rating input score 20; 20th percentile among comparable filings
• Liabilities to assets ratio: 0.39; rating input score 37; 37th percentile among comparable filings
• Officer compensation ratio: 10.1%; rating input score 20; 20th percentile among comparable filings

Growth

• Program expense growth: 3.7% per year; rating input score 100; 32nd percentile among comparable filings
• Revenue growth: 4% per year; rating input score 100; 35th percentile among comparable filings
• Asset growth: 1.1% per year; rating input score 100; 14th percentile among comparable filings