Charles Settlement House

Legal name: Charles Settlement House Inc

Nonprofit profile at a glance

EIN
160868128
IRS 990 coverage
2012–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Rochester, NY, US
Phone
(585) 277-0810
Rating
80
Verdict
STRONG
Rating confidence
Moderate
Sector
Neighborhood Centers

Official website

Reported finances

Revenue
$976,238
Expenses
$1,087,989
Assets
$2,841,096
Liabilities
$155,454

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

19 people listed

Executive titles in this filing

  • SCOTT BENJAMIN (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • SCOTT BENJAMIN (CHIEF EXECUTIVE OFFICER): $152,697 total reported compensation
  • CARMEN CARRASQUILLO (CHEIF PROGRAM OFFICER): $93,699 total reported compensation
  • KAREN COLLINS (CHIEF FINANCIAL OFFICER): $91,477 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To help residents access critical human services, and help each attain personal growth, leading to sustainable self-sufficiency. To assist community development for safe, secure and vibrant neighborhoods.

What it reported doing in 2024

Senior center & senior nutrition: the charles settlement house senior center is open weekdays, serving breakfast and lunch each day. The center offers activities for socialization, health and wellness, and case management services for the seniors. 70 unduplicated individuals participated in the services during the program year and 3,441 meals were served. The center also expanded their services to include dde population being served by arc. These seniors have retired from the sheltered workshops and are now part of our daily program. The center provides a growing number of services that keep seniors active and on the move. An emphasis on maintaining physical health led the center to offer exercise programs, a walking club, educational presentations about nutrition and health, and a falls prevention program. Curbside market through foodlink provides fresh fruits and vegetables at low-cost once a week. Seniors are transported to medical appointments for an emergency situation and are taken grocery shopping. Our center is a home away from home for seniors who are 60 and over (husbands and wives, widows and widowers, developmentally disabled seniors, and seniors with physical disabilities, etc.)

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 92% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 82
  • Transparency & Controls: 75
  • Accountability: 95
  • Sustainability: 40
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 96%; rating input score 96
  • Program expense ratio: 85.9%; rating input score 86
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 76th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -11.4%; rating input score 15; 15th percentile among comparable filings
  • Total-asset coverage ratio: 2.61; rating input score 72; 72nd percentile among comparable filings
  • Liabilities to assets ratio: 0.05; rating input score 51; 51st percentile among comparable filings
  • Officer compensation ratio: 7.5%; rating input score 45; 45th percentile among comparable filings

Growth

  • Program expense growth: 5.5% per year; rating input score 100; 45th percentile among comparable filings
  • Revenue growth: 4.5% per year; rating input score 100; 40th percentile among comparable filings
  • Asset growth: -0.9% per year; rating input score 0; 15th percentile among comparable filings

Details

  • What they do: 4 programs and campaigns described on the official site
  • Where the money goes: 96% of revenue deployed · 85.9% of spending went to programs
  • Governance: 16 of 16 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $935K in reported program spending
  • Leadership: top reported pay $153K · 19 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 29 of 29 current checks pass
  • Schedules: 7 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 13 filing years from 2012 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: 5 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Sustainability: Operating margin scored 15/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Moderate — Sustainability: Officer compensation ratio scored 45/100.
  • Review — Sustainability: Liabilities to assets ratio scored 51/100.