St. Ann's Community
Legal name: Chapel Oaks Inc
Nonprofit profile at a glance
- EIN
- 161489340
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Jul 2026
- Forms available
- Form 990 2024
- Location
- Rochester, NY, US
- Phone
- (585) 697-6311 (Admissions Department)
- Rating
- 68
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Senior Citizens' Housing/Retirement Communities
- Affiliation
- Christianity
Reported finances
- Revenue
- $5,696,191
- Expenses
- $4,346,079
- Assets
- $18,220,725
- Liabilities
- $6,482,396
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
28 people listed
Executive titles in this filing
- MICHAEL E MCRAE (PRESIDENT/CEO)
Highest reported compensation
- MICHAEL E MCRAE (PRESIDENT/CEO): $560,826 total reported compensation
- BRIAN L HEPPARD (ATTENDING PHYSICIAN): $481,374 total reported compensation
- ROBERT S BOURG (SVP ORGANIZATIONAL DEVELOPMENT): $289,660 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
& Vision Mission Statement St. Ann’s Community promotes the highest levels of independence, and physical and spiritual well-being of older adults in the Catholic tradition of excellence in care and services. St. Proven Success. Ann’s Community, Member of the Alliance for Senior Care Communities. Eden® Certification As a proud member of the Eden Alternative, St. Ann’s Community is committed to transforming elder care by creating a vibrant, person-centered environment that nurtures growth, purpose, and well-being. Our partnership with the Eden Alternative enhances the quality of life for residents by fostering meaningful connections, independence, and a sense of belonging.
What it reported doing in 2024
Chapel oaks inc. Offers 120 market rate rental apartments for retirement living with supportive services that include meals, transportation, social and cultural activities and an on-site fitness room and salon. During 2024, chapel oaks provided 40,811 days of housing to seniors in the greater rochester area.
Operating model
- Revenue model
- Earned-program. 90% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 92% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 62
- Transparency & Controls: 65
- Accountability: 81
- Sustainability: 72
- Growth: 80
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 62.4%; rating input score 62
- Program expense ratio: 83.6%; rating input score 84
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 82.6%; rating input score 83; 15th percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 23.7%; rating input score 80; 80th percentile among comparable filings
- Total-asset coverage ratio: 4.19; rating input score 81; 81st percentile among comparable filings
- Liabilities to assets ratio: 0.36; rating input score 30; 30th percentile among comparable filings
- Officer compensation ratio: 4.1%; rating input score 60; 60th percentile among comparable filings
Growth
- Program expense growth: 2.4% per year; rating input score 100; 24th percentile among comparable filings
- Revenue growth: 1.8% per year; rating input score 100; 20th percentile among comparable filings
- Asset growth: -0.4% per year; rating input score 0; 11th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 62.4% of revenue deployed · 83.6% of spending went to programs
- Governance: 19 of 23 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $3.6M in reported program spending
- Leadership: top reported pay $561K · 28 people listed · 0 of 6 pay-setting controls reported
- Consistency: 29 of 29 current checks pass
- Schedules: 7 filed schedules · includes major donors and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Related organizations: 7 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- High — Growth: Asset growth scored 0/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 30/100.