Change Inc

What it reported doing in 2017

A. Program: The community school collaborative (CSC) is an in-school and in-community partnership with Guadalupe Alternative Programs (GAP) focusing on 26 schools in the twin cities. Services include targeted outreach, social and emotional skill development, mediation, mentoring, parent engagement, case consultation, care coordination, staff development, Individual/Group/Family therapy.Services are provided year round during days and evenings, Monday - Friday. Roughly 700 children and families are served yearly.Goals: 80% of clients will report satisfaction with services upon termination of therapy. 80% of clients will report their problem as improved as rated by PSSF. 70% of clients will remain in the same placement/setting or move to a less restrictive placement/setting. 70% of clients will maintain or improve their functioning at home, school and in the community. B. Program: The clinic project is an outpatient therapy program. Clinicians are available to treat a variety of mental health concerns. Most major health plans, medical assistance and private pay are accepted as payment for outpatient therapy through the clinic project. Services are provided year round during days and evenings, Monday - Friday. Roughly 50 children and families are served yearly.Goals: Referrals will be contacted within one week of referral of being received. 90% of clients will report satisfaction with services upon termination of therapy. 80% of clients will report their problem as improved as rated by PSSF. C. Program: Mental Health Workforce Development includes supervision and training of mental health behavioral aides, mental health practitioners, and mental health professionals working towards licensure. Change Inc. partners with area graduate schools and with the Department of Human Services to train and supervise clinicians from ethnic and cultural minority communities. Services are provided Monday - Friday during working hours.An estimated 50 Mental Health Behavioral Aides, Practitioners and Professionals are trained and supervised yearly.Goals: Recruit, train and supervise 50 Mental Health Behavioral Aides, Practitioners, and Professionals yearly. Outreach, recruit, retain 15 Mental Health Behavioral Aides, Practitioners and Professionals from Ethnic and Cultural Minority Communities yearly. 90% of supervisees will progress to next Professional level within 2 year's time. 90% of Supervisees will rate supervision as good/excellent on yearly rating scale.D. Program: Change strategies & conversations at the crossroads include organizational and leadership development, consultation, research and training - specializing in multi-organizational collaboration and promoting mutual respect, learning and accountability. The Relational Climate Assessment, A Change Inc. developed tool, is utilized to assist organizations, schools and communities to focus on capacity and effectiveness of relational functioning. Conversations at the Crossroads is a series of events providing 'insider' views and community dialog on issues effecting Minneapolis and St. Paul.Services are provided as contracted.An estimate 3-5 projects are designed, implemented and evaluated yearly. Goals are specific to contracted work plans.

Financial Efficiency

• Mission deployment rate: 84.6%; rating input score 85
• Program expense ratio: 90.6%; rating input score 91
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: No; rating input score 0
• Related-party transparency: Limited

Accountability

• Independent voting board: 40%; rating input score 40; 14th percentile among comparable filings
• Governance controls: 2 of 8 controls in place; rating input score 29
  • Conflict-of-interest policy: Fail
  • Whistleblower policy: Fail
  • Document-retention policy: Fail
  • CEO compensation review process: Limited
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Missing
  • Independent financial-statement audit: Fail

Sustainability

• Operating margin: 6.6%; rating input score 57; 57th percentile among comparable filings
• Total-asset coverage ratio: 0.58; rating input score 29; 29th percentile among comparable filings
• Liabilities to assets ratio: Limited
• Officer compensation ratio: 18%; rating input score 22; 22nd percentile among comparable filings

Growth

• Program expense growth: 9.3% per year; rating input score 100; 72nd percentile among comparable filings
• Revenue growth: 14.5% per year; rating input score 100; 83rd percentile among comparable filings
• Asset growth: 28.7% per year; rating input score 100; 91st percentile among comparable filings