Change and New Beginnings

What it reported doing in 2024

Canb provides transitional housing for up to two years to homeless male veterans. Through case management we work with them to obtain housing, increase income, improve health, and reunify families. Most veterans obtain housing within less than one year. They may also move into our permanent supportive housing programs. Our ratings by the va have been excellent in the past two years. We provide free transportation to veterans. We currently have twenty-two veterans in our care. We support other chronically homeless and disabled men and women on our permanent supportive housing units through case management and by providing supplemental food to them weekly. This program is funded and monitored by hud. We currently house fourteen men and women in this program. Canb prevents homelessness through rental assistance funding from hud and the state of ca. We pay rents to individuals and families and offer case management for several months until they get a solid foundation built and no longer need the assistance. We operate a food giveaway and mail service to folks without a mailing address. We also provide clothes, shoes, furniture, hygiene items and household items at no cost to the low income and homeless people who visit us. We offer resources and information to those in need of services in the community. We invite service providers to the agency as a bridge to getting clients connected to resources and services. Canb also provides payee services, assistance with finance management to people on social security disability insurance who are unable to budget their own benefits. Canb recently became the operator of a new emergency homeless shelter. There are 25 clients at the shelter currently. Case management includes housing searches, employment search assistance, transportation assistance, substance abuse resources, access to mental and physical health services and benefits assistance. We also operate three two-bedroom apartments that the emergency shelter clients can qualify for. Canb remained open during the covid-19 pandemic and made sure that our services were still available on a modified schedule. Canb also participates in multiple outreach events, community meetings and collaborations. We participate in racial equity and equality groups and have a robust system to obtain feedback from people with lived experience of homelessness to help us learn how to improve our homeless service systems in our county. We are very involved in coordinated entry in our community which ensures that those with the highest needs are housed first.

Financial Efficiency

• Mission deployment rate: 61.6%; rating input score 62
• Program expense ratio: 90.7%; rating input score 91
• Fundraising efficiency: $23.38 raised per $1 spent on fundraising; rating input score 63; 63rd percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 76th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 7 of 8 controls in place; rating input score 88
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Fail
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 32.1%; rating input score 85; 85th percentile among comparable filings
• Total-asset coverage ratio: 2.09; rating input score 66; 66th percentile among comparable filings
• Liabilities to assets ratio: 0.54; rating input score 14; 14th percentile among comparable filings
• Officer compensation ratio: 7.6%; rating input score 45; 45th percentile among comparable filings

Growth

• Program expense growth: 7.6% per year; rating input score 100; 54th percentile among comparable filings
• Revenue growth: 9.2% per year; rating input score 100; 64th percentile among comparable filings
• Asset growth: 13.2% per year; rating input score 100; 68th percentile among comparable filings