Chandler Hall Health Services Inc

Nonprofit profile at a glance

EIN
232365124
IRS 990 coverage
2010–2024
Forms available
Form 990 2024, Form 990-T 2024
Location
Newtown, PA, USA
Phone
2158604000
Rating
80
Verdict
STRONG
Rating confidence
Standard
Sector
Community Health Systems

Official website

Reported finances

Revenue
$20,112,170
Expenses
$21,378,911
Assets
$21,984,809
Liabilities
$34,797,240

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

15 people listed

Executive titles in this filing

  • JOHN WHITMAN (CEO)

Highest reported compensation

  • JOHN WHITMAN (CEO): $209,254 total reported compensation
  • CHRISTINE LANDENBERGER (CFO): $171,363 total reported compensation
  • VIKTORIA STEBNER (REGISTERED NURSE): $142,451 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Chandler hall, a non-profit organization, as guided by the quaker principle of seeking that of god in everyone, provides an array of quality care services for aging individuals, their families and caregivers, who become a part of the chandler hall community.

What it reported doing in 2024

Chandler hall health services, inc. Is organized and operated exclusively for charitable purposes within the meaning of internal revenue code section 501(c)(3) and is authorized to build, own, operate and maintain residential, medical and protective care facilities specifically designed to meet the physical, emotional, recreational, social and religious needs of elderly persons, including, but not limited to, a skilled nursing facility and hospice; to operate such facilities at the lowest feasible cost; and to build, own, operate, and maintain related support facilities and services, all to be used in connection with the foregoing facilities, and for any other proper and charitable purposes.chandler hall health services, inc. Is a continuing care retirement community which provides various levels of living and care for the senior community. We offer independent living, personal care, memory care and skilled nursing services. We also provide respite care, hospice care (community and campus) and palliative care. Our friends nursing home is a long-term care facility consisting of 53 skilled nursing beds and providing various ancillary services. The hospice program provides services and support to the terminally ill and their families. Chandler hall has 10 independent living and 21 residential living arrangements and 80 units between personal care and memory care.in 2024, friends nursing home provided 17,044 days of skilled care which correlates to 87.86% occupancy.personal care and memory care combined for 2024 resulted in 21,616 resident days. Personal care resulted in 13,413 days with a correlating 76.35% occupancy rate. Memory care resulted in 8,203 days with 70.04% occupancy rate.our home-care hospice program had 24,708 visits in 2024.

Operating model

Revenue model
Earned-program. 96% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 81
  • Transparency & Controls: 76
  • Accountability: 100
  • Sustainability: 24
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 86.8%; rating input score 87
  • Program expense ratio: 83.1%; rating input score 83
  • Fundraising efficiency: $14.87 raised per $1 spent on fundraising; rating input score 49; 49th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.1%; rating input score 94; 20th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: No; rating input score 0

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -6.3%; rating input score 14; 14th percentile among comparable filings
  • Total-asset coverage ratio: 1.03; rating input score 37; 37th percentile among comparable filings
  • Liabilities to assets ratio: 1.58; rating input score 2; 2nd percentile among comparable filings
  • Officer compensation ratio: 4.9%; rating input score 52; 52nd percentile among comparable filings

Growth

  • Program expense growth: 1.3% per year; rating input score 100; 16th percentile among comparable filings
  • Revenue growth: 0.2% per year; rating input score 100; 9th percentile among comparable filings
  • Asset growth: -2.3% per year; rating input score 0; 5th percentile among comparable filings

Details

  • Where the money goes: 86.8% of revenue deployed · 83.1% of spending went to programs
  • Governance: 6 of 6 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $17.8M in reported program spending
  • Leadership: top reported pay $209K · 15 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $1M reported
  • Consistency: 37 of 38 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 49/100.
  • High — Sustainability: Operating margin scored 14/100.
  • High — Transparency & Controls: Related-party transparency scored 0/100.
  • High — Growth: Asset growth scored 0/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 37/100.
  • High — Sustainability: Liabilities to assets ratio scored 2/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
  • Review — Sustainability: Officer compensation ratio scored 52/100.