Central City Concern

Nonprofit profile at a glance

EIN
930728816
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Portland, OR, USA
Phone
(503) 294-1681
Rating
91
Verdict
STRONG
Rating confidence
Standard
Sector
Alcohol, Drug Abuse, Treatment Only

Official website

Reported finances

Revenue
$199,965,987
Expenses
$176,722,253
Assets
$298,259,756
Liabilities
$89,726,937

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

34 people listed

Executive titles in this filing

  • Andrew Mendenhall MD (CEO)

Highest reported compensation

  • Andrew Mendenhall MD (CEO): $471,177 total reported compensation
  • Oscar Cardona (Chief HR Officer (JUL-APR)): $372,833 total reported compensation
  • Amanda Risser (Chief Medical Officer): $366,318 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Central City Concern helps people end homelessness by treating the whole person; each year, nearly 14,400 people turn to CCC for compassionate support to become self-sufficient and productive through an integrated approach of affordable housing plus direct services including health care, recovery, and employment.

What it reported doing in 2024

Central City Concern maintains healthcare and recovery services, integrated with agency housing, to meet the primary and behavioral healthcare, drug, and alcohol treatment and recovery needs of low-income or chronically homeless clients in the Portland metropolitan area. In 2023, CCC served 9,283 health patients across 12 Federally Qualified Health Center sites. Services ranged from integrated primary and behavioral healthcare, community mental health services, subacute detoxification, inpatient and outpatient recovery services, acupuncture and naturopathic treatments, to pharmacy.The Recovery Mentor Program provides housing and an assigned mentor to help clients adhere to a recovery plan of action. The Community Engagement Program (CEP) provides housing and services to people with long histories of homelessness, addiction, and mental health challenges.Central City Concern provides housing, supportive services, and alternatives to these individuals. The Hooper Detoxification Stabilization Center provides drug and alcohol detox services, serving a public safety function in Portland. The Letty Owings Center is a residential drug and alcohol treatment program for low-income, chemically dependent women who are pregnant or newly parenting. The Old Town Clinic (OTC) is a healthcare clinic for a patient base of homeless and low-income individuals. Puentes is a linguistically and culturally appropriate substance abuse and mental health services program for Spanish-speaking families. The Recuperative Care Program (RCP) provides transitional housing, recuperative healthcare services, and daily case management for low-income and homeless individuals following hospitalization. The Benefit and Entitlement Specialist Team (BEST) provides expedited assistance with SSI/SSD and Medicaid applications for referred homeless individuals. The Family Alcohol and Drug-Free Community Housing Network (FAN) is a collaborative program that serves families recovering from the effects of drug and alcohol addiction. It provides case services, rent subsidy, and alcohol/drug-free community housing.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and reported officer compensation is a large share of total spending, which may reflect staffing concentration.

Rating breakdown

  • Financial Efficiency: 88
  • Transparency & Controls: 92
  • Accountability: 100
  • Sustainability: 65
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 84.8%; rating input score 85
  • Program expense ratio: 95.8%; rating input score 96
  • Fundraising efficiency: $69.1 raised per $1 spent on fundraising; rating input score 79; 79th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 11.6%; rating input score 76; 76th percentile among comparable filings
  • Total-asset coverage ratio: 1.69; rating input score 57; 57th percentile among comparable filings
  • Liabilities to assets ratio: 0.3; rating input score 56; 56th percentile among comparable filings
  • Officer compensation ratio: 2.4%; rating input score 49; 49th percentile among comparable filings

Growth

  • Program expense growth: 12.8% per year; rating input score 100; 83rd percentile among comparable filings
  • Revenue growth: 10.5% per year; rating input score 100; 79th percentile among comparable filings
  • Asset growth: 10.1% per year; rating input score 100; 71st percentile among comparable filings

Details

  • What they do: 3 programs and campaigns described on the official site · 2 operating locations identified
  • Where the money goes: 84.8% of revenue deployed · 95.8% of spending went to programs
  • Governance: 17 of 17 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $169.2M in reported program spending
  • Leadership: top reported pay $471K · 34 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.7M reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 10 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 17 filed money-flow records
  • Related organizations: 22 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Sustainability: Total-asset coverage ratio scored 57/100.
  • Moderate — Sustainability: Officer compensation ratio scored 49/100.
  • Review — Sustainability: Liabilities to assets ratio scored 56/100.