Central Arkansas Area Agency on Aging Inc

Nonprofit profile at a glance

EIN
710521402
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
North Little Rock, AR, USA
Phone
5013725300
Rating
81
Verdict
STRONG
Rating confidence
Moderate
Sector
Senior Centers

Official website

Reported finances

Revenue
$13,627,304
Expenses
$14,057,315
Assets
$17,343,890
Liabilities
$1,959,412

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

21 people listed

Executive titles in this filing

  • LUTHER MATTINGLY (CEO / PRESIDENT)

Highest reported compensation

  • LUTHER MATTINGLY (CEO / PRESIDENT): $213,030 total reported compensation
  • RANDI METCALF (COO): $123,579 total reported compensation
  • REBECCA CUMMINGS (CFO): $121,235 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Carelink connects older people and their families with resources to meet the opportunities and challenges of aging. We accomplish this by providing in-home services to help homebound older people live in their own homes as long as possible; helping active older people stay fit, healthy and involved; and helping family caregivers navigate the maze of available services and care for aging family members. Our vision is a community of people who celebrate living and are aging well. The service area served by carelink includes faulkner, lonoke, monroe, prairie, pulaski, and saline counties in central Arkansas. Carelink offers many services and assists over 12,068 people annually.

What it reported doing in 2024

Carelink helps active older people stay fit, healthy and involved through fitness and wellness programs, senior centers and volunteer opportunities. At senior centers, people can enjoy a nutritious lunch, make new friends, renew old acquaintances, enjoy group activities and relieve the stress of being alone. A group transportation option provides shopping trips and other outings. Fitness and wellness programs are provided in senior centers and other locations. Carelink also offers a variety of volunteer opportunities. Carelink and senior center programs in our service area receive over $2 million a year in volunteer effort from dedicated volunteers.approximately 3,554 active older people received services during the year ended june 30, 2025.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Hybrid. The nonprofit split its reported program spending across 74% for direct work, and 26% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and revenue has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 84
  • Transparency & Controls: 86
  • Accountability: 95
  • Sustainability: 38
  • Growth: 20

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.1%; rating input score 88
  • Program expense ratio: 85.2%; rating input score 85
  • Fundraising efficiency: $20.76 raised per $1 spent on fundraising; rating input score 58; 58th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -3.2%; rating input score 20; 20th percentile among comparable filings
  • Total-asset coverage ratio: 1.23; rating input score 44; 44th percentile among comparable filings
  • Liabilities to assets ratio: 0.11; rating input score 71; 71st percentile among comparable filings
  • Officer compensation ratio: 3.3%; rating input score 66; 66th percentile among comparable filings

Growth

  • Program expense growth: -0.2% per year; rating input score 0; 10th percentile among comparable filings
  • Revenue growth: -0.6% per year; rating input score 0; 7th percentile among comparable filings
  • Asset growth: 2.8% per year; rating input score 100; 21st percentile among comparable filings

Details

  • Where the money goes: 88.1% of revenue deployed · 85.2% of spending went to programs
  • Governance: 18 of 18 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $12M in reported program spending
  • Leadership: top reported pay $213K · 21 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 4 contractors listed · $615K reported
  • Consistency: 40 of 40 current checks pass
  • Schedules: 9 filed schedules · includes grants and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 10 filed money-flow records
  • Related organizations: 8 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Operating margin scored 20/100.
  • Review — Financial Efficiency: Fundraising efficiency scored 58/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 44/100.