Center for Hearing & Deaf Services Inc
Nonprofit profile at a glance
- EIN
- 250974324
- IRS 990 coverage
- 2011–2024
- Forms available
- Form 990 2024
- Location
- Pittsburgh, PA, USA
- Phone
- 4122811375
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
Reported finances
- Revenue
- $4,560,725
- Expenses
- $4,561,014
- Assets
- $2,944,144
- Liabilities
- $929,557
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
15 people listed
Executive titles in this filing
- AMY HART (PRESIDENT & CEO)
Highest reported compensation
- AMY HART (PRESIDENT & CEO): $166,335 total reported compensation
- LOIS WHOLEY (DIRECTOR OF DEVELOPMENT): $136,594 total reported compensation
- KIMBERLY SANTA (COO): $132,178 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Provide a diverse and affordable program of quality diagnostic, rehabilitative, and supportive services designed to meet the unique challenges of children and adults who are deaf and hard of hearing, or have other communication needs and to serve as an information and referral source for these populations and the general public. Our vision is to be caring professionals serving people with excellence, dignity, and trust.
What it reported doing in 2024
Life skills development - instruction and experiences to improve the daily living skills and independence of adults who are deaf and have intellectual disabilities. Areas of instruction include communication skills development, mobility training, personal safety training, academics, computer training, deaf culture, physical education, personal hygiene, grooming, utilization of community resources, social skills development, pre-vocational training, and sexual awareness. Social interaction is crucial in acquiring these and other adult daily living skills, as well as developing language skills. The program is individualized for each client with objectives based on each person's needs. Clients are seen individually and in groups. All staff are fluent in american sign language, have knowledge of deaf culture, and are trained in the techniques used to teach and/or counsel this population. Our goal is to give our clients the tools they need to live as fully and independently as possible, while increasing their opportunities to interact with others.
Operating model
- Revenue model
- Earned-program. 67% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 84
- Transparency & Controls: 74
- Accountability: 95
- Sustainability: 30
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 90.4%; rating input score 90
- Program expense ratio: 89.8%; rating input score 90
- Fundraising efficiency: $8.78 raised per $1 spent on fundraising; rating input score 33; 33rd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -0%; rating input score 33; 33rd percentile among comparable filings
- Total-asset coverage ratio: 0.65; rating input score 23; 23rd percentile among comparable filings
- Liabilities to assets ratio: 0.32; rating input score 33; 33rd percentile among comparable filings
- Officer compensation ratio: 9.5%; rating input score 31; 31st percentile among comparable filings
Growth
- Program expense growth: 2.6% per year; rating input score 100; 25th percentile among comparable filings
- Revenue growth: 1.7% per year; rating input score 100; 19th percentile among comparable filings
- Asset growth: 3.3% per year; rating input score 100; 26th percentile among comparable filings
Details
- Where the money goes: 90.4% of revenue deployed · 89.8% of spending went to programs
- Governance: 12 of 12 board members independent · 8 of 9 filing controls reported
- Programs: 7 filed program accomplishments · $4.1M in reported program spending
- Leadership: top reported pay $166K · 15 people listed · 2 of 6 pay-setting controls reported
- Consistency: 35 of 35 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 14 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 33/100.
- Moderate — Sustainability: Operating margin scored 33/100.
- High — Sustainability: Total-asset coverage ratio scored 23/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- Moderate — Sustainability: Officer compensation ratio scored 31/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 33/100.