Center for Hearing and Communication

Nonprofit profile at a glance

EIN
131624127
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
New York, NY, USA
Phone
9173057700
Rating
83
Verdict
STRONG
Rating confidence
Standard

Official website

Reported finances

Revenue
$7,557,395
Expenses
$7,145,109
Assets
$14,169,227
Liabilities
$8,414,248

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

39 people listed

Executive titles in this filing

  • Nadler Nancy (Deputy Executive Director)
  • Hanin Laurie (Executive Director)
  • Perez Tracy (Regional Executive Director)
  • Bogdanoff Baker Heather J (President)
  • Peikin Steven R (Executive Vice President)
  • Cohen Jeffrey M (Vice President)

Highest reported compensation

  • Nadler Nancy (Deputy Executive Director): $180,464 total reported compensation
  • Hanin Laurie (Executive Director): $149,172 total reported compensation
  • Distefano Michele (Director of Audiology): $133,100 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Provide high-quality, comprehensive services to empower people affected by hearing loss, deafness or listening challenges.

What it reported doing in 2024

Florida Office: In Florida, Clinical services include diagnostic audiological evaluations, hearing aid and device evaluation and dispensing, case management, psychological evaluations, mental health counseling for children and adults and their families, job placement and coaching. Outstanding out of school programming is provided after school and during summer and includes educational, recreational and employment training for children ranging from elementary through high school age which is funded from grants received. Our Florida office is a distribution center for specialized telephone equipment for Florida residents with hearing loss under Florida Telecommunications Relay Inc. Florida adult programs include mental health services and educational workshops

Operating model

Revenue model
Donor-supported. 63% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 76
  • Transparency & Controls: 86
  • Accountability: 95
  • Sustainability: 47
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 83.2%; rating input score 83
  • Program expense ratio: 80%; rating input score 80
  • Fundraising efficiency: $8.17 raised per $1 spent on fundraising; rating input score 31; 31st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.4%; rating input score 94; 24th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 5.5%; rating input score 52; 52nd percentile among comparable filings
  • Total-asset coverage ratio: 1.98; rating input score 61; 61st percentile among comparable filings
  • Liabilities to assets ratio: 0.59; rating input score 17; 17th percentile among comparable filings
  • Officer compensation ratio: 14.5%; rating input score 20; 20th percentile among comparable filings

Growth

  • Program expense growth: 2.8% per year; rating input score 100; 26th percentile among comparable filings
  • Revenue growth: 2% per year; rating input score 100; 21st percentile among comparable filings
  • Asset growth: 6.6% per year; rating input score 100; 43rd percentile among comparable filings

Details

  • Where the money goes: 83.2% of revenue deployed · 80% of spending went to programs
  • Governance: 31 of 31 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $5.7M in reported program spending
  • Leadership: top reported pay $180K · 39 people listed · 4 of 6 pay-setting controls reported
  • Consistency: 39 of 40 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 8 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 31/100.
  • Review — Sustainability: Operating margin scored 52/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • High — Sustainability: Liabilities to assets ratio scored 17/100.
  • High — Sustainability: Officer compensation ratio scored 20/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.