Center for Health Care Rights
Nonprofit profile at a glance
- EIN
- 953921686
- IRS 990 coverage
- 2014–2024
- Forms available
- Form 990 2024
- Location
- Los Angeles, CA, USA
- Phone
- 2133834519
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Alliance/Advocacy Organizations
Reported finances
- Revenue
- $2,100,499
- Expenses
- $2,013,707
- Assets
- $978,996
- Liabilities
- $465,542
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
15 people listed
Executive titles in this filing
- Joseph A Cislowski (Executive Director)
Highest reported compensation
- Joseph A Cislowski (Executive Director): $132,250 total reported compensation
- Michelle Matyi (Operations Director): $107,718 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Center for Health Care Rights provides free, unbiased information, education, and assistance to consumers so that they can better understand and make decisions about their Medicare coverage. We do this through one-on-one Medicare counseling and navigation over the phone or in-person, through outreach to the community at health fairs and other community events, and through community education workshops.
What it reported doing in 2024
Center for Health Care Rights contracts with the City of Los Angeles Department of Aging and Los Angeles County Aging & Disabilities Department to provide Health Insurance Counseling and Advocacy Program (HICAP) services to residents of Los Angeles County. These services include free education, counseling, advocacy, and legal services to Medicare beneficiaries and those soon to be enrolled in Medicare. In 2024-2025, our staff and volunteer counselors conducted 7,208 intakes with individuals through our telephone hotline and in-person at sites throughout Los Angeles County, in addition to 651 people who were provided with legal services with the assistance of our attorneys. We reached 18,732 residents through 253 educational and outreach events with topics including general Medicare information, Medicare fraud prevention, and programs for low-income individuals and received earned media with the potential to reach 42,000 local residents. In addition to assisting people in making informed decisions about Medicare, our work resulted in cost savings of over $3,096,624 to our clients.
Operating model
- Revenue model
- Grant-funded. 100% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 80
- Transparency & Controls: 92
- Accountability: 100
- Sustainability: 33
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 88.2%; rating input score 88
- Program expense ratio: 92%; rating input score 92
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 4.1%; rating input score 48; 48th percentile among comparable filings
- Total-asset coverage ratio: 0.49; rating input score 17; 17th percentile among comparable filings
- Liabilities to assets ratio: 0.48; rating input score 22; 22nd percentile among comparable filings
- Officer compensation ratio: 11.9%; rating input score 25; 25th percentile among comparable filings
Growth
- Program expense growth: 0% per year; rating input score 100; 14th percentile among comparable filings
- Revenue growth: 1.5% per year; rating input score 100; 17th percentile among comparable filings
- Asset growth: 11.7% per year; rating input score 100; 65th percentile among comparable filings
Details
- Where the money goes: 88.2% of revenue deployed · 92% of spending went to programs
- Governance: 12 of 12 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $1.9M in reported program spending
- Leadership: top reported pay $132K · 15 people listed
- Consistency: 28 of 28 current checks pass
- Schedules: 4 filed schedules · includes major donors
- Filing history: 11 filing years from 2014 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Total-asset coverage ratio scored 17/100.
- Moderate — Sustainability: Operating margin scored 48/100.
- High — Sustainability: Liabilities to assets ratio scored 22/100.
- High — Sustainability: Officer compensation ratio scored 25/100.