Center for Family Services of Palm Beach County Inc

What it reported doing in 2024

EMPLOYEE ASSISTANCE PROGRAM (EAP)The Employee Assistance Program, Life Enrichment EAP, provides assessment, referral, brief solution-focused therapy and crisis debriefing services. The goal of the EAP Program is to help employees find solutions to problems and issues that prevent them from being fully productive and effective in both their work and life. EAP also provides consultative services to managers and human resource personnel on workforce issues, Department of Transportation compliance and Drug-Free Workplace programs. Our EAP staff develops and presents topics that include leadership training, supervisory training, balancing work and family, conflict resolution, job performance appraisals as a management tool, and other workforce issues. EAP services are provided in English, Spanish, Portuguese, Arabic and Creole in the office and virtually.In 2024-2025, EAP served 15 clients and provided 64 hours of counseling and 87.25 hours of case management services. INDIVIDUAL AND FAMILY COUNSELING PROGRAMThe Individual and Family Counseling Program offers professional and confidential mental health counseling to individuals, families and children on an outpatient basis to assist with various problems including marital issues, family discord, grief, trauma, depression, anxiety, and life transitions. The program helps individuals and families build upon their strengths and resources to develop strong social relationships, improve coping skills, lead more productive lives and gain knowledge of how to access necessary services. Our therapists are licensed and/or registered interns with the state of Florida and are trained in a variety of evidenced-based or empirically-based therapies that guide individuals through adversity and improve their mental well-being. The Individual and Family Counseling services are provided in English, Spanish, Portuguese, Arabic and Creole in the office and virtually. The Individual and Family Counseling program also supports our case management services program. This program adds auxiliary services to clients who need support in areas such as housing, employment, medical health, and more. Additionally, the Individual and Family Counseling program provides group support to community organizations.In 2024-2025, the Individual and Family Counseling Program served 288 clients and provided 929 hours of counseling and 313.75 hours of case management services.In 2024-2025, the Case management program provided 91 clients and provided 204.5 hours of case management. PARTNERS FOR CHANGE: Substance Use Treatment ServicesThe Partners for Change (PFC)- Recovery serves adults who are experiencing problems with both substance use and co-occurring mental health issues. The program offers confidential outpatient therapy that recognizes client strengths and focuses on assisting clients to be successful with the goals they want to achieve. This unique approach views clients as valued partners in the change process and offers a systematic real-time outcome measurement process that maximizes effectiveness. Center for Family Service's PFC Program provides adults, adolescents and families with access to multi-level substance use treatment services tailored to meet their needs. The program is licensed through the Florida Department of Children and Families to provide substance abuse treatment services for adults and adolescents. All services are provided by licensed and/or registered intern clinicians. The Partners for Change-Recovery services are provided in English, Spanish, Portuguese, Arabic and Creole in the office and virtually.In 2024-2025, the Partners for Change Program served 74 clients and provided 262 hours of counseling and 149 hours of case management services. Stop Abuse by Family Empowerment (S.A.F.E.) KIDS PROGRAMS.A.F.E. Kids program is an outpatient-based mental health program focused on serving children and adults impacted by trauma and victimization. We provide therapy and advocacy for children and adults

Financial Efficiency

• Mission deployment rate: 88%; rating input score 88
• Program expense ratio: 80.4%; rating input score 80
• Fundraising efficiency: $13.08 raised per $1 spent on fundraising; rating input score 46; 46th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 87.5%; rating input score 88; 19th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -9.5%; rating input score 14; 14th percentile among comparable filings
• Total-asset coverage ratio: 0.67; rating input score 24; 24th percentile among comparable filings
• Liabilities to assets ratio: 0.21; rating input score 43; 43rd percentile among comparable filings
• Officer compensation ratio: 12.7%; rating input score 23; 23rd percentile among comparable filings

Growth

• Program expense growth: 2.6% per year; rating input score 100; 25th percentile among comparable filings
• Revenue growth: -0.7% per year; rating input score 0; 9th percentile among comparable filings
• Asset growth: 1.5% per year; rating input score 100; 18th percentile among comparable filings