Catholic Social Services

Legal name: Catholic Social Services Inc

Nonprofit profile at a glance

EIN
314379437
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Columbus, OH, United States
Phone
(614) 221-5891
Rating
83
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Service Organizations
Affiliation
Christianity

Official website

Reported finances

Revenue
$7,547,826
Expenses
$7,558,347
Assets
$15,082,990
Liabilities
$3,249,585

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

32 people listed

Executive titles in this filing

  • S KELLEY HENDERSON (PRESIDENT & CEO)

Highest reported compensation

  • NICHOLAS BORCHERS (SVP OF ADMINISTRATION): $233,127 total reported compensation
  • S KELLEY HENDERSON (PRESIDENT & CEO): $198,734 total reported compensation
  • AMY VANDYKE (VP OF PROGRAMS (ENDED 11/2024)): $190,245 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Since 1945, Catholic Social Services (CSS) has been a source of compassion, dignity, and hope for those Christ calls us to serve throughout our community. Serving almost 12,000 individuals annually, our mission is supported by dedicated volunteers who help seniors find connection, guide families towards a brighter future, and assist persons with disabilities find new freedom. Rooted in the belief that every person reflects the image of God, we journey together as neighbors, empowering individuals to shape their own futures with our unwavering support.

What it reported doing in 2024

Disability services: assisting persons living with disabilities find new freedom is the goal of disability services. We believe that everyone has hopes and dreams, and should be afforded the opportunity to achieve. Direct support promotes stability and independence through payee representation, transportation services, financial literacy education, and spiritual accompaniment. Payee services provide individualized financial management for those who need a help managing their financial affairs and remain independent. Transportation services improve access to healthcare by transporting seniors and veterans in need to non-emergency medical appointments and grocery shopping. Volunteerism creates connections that enrich the lives of both our volunteers and the neighbors they serve.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 97% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 80
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 41
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 85.5%; rating input score 86
  • Program expense ratio: 81.4%; rating input score 81
  • Fundraising efficiency: $12.7 raised per $1 spent on fundraising; rating input score 46; 46th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -0.1%; rating input score 32; 32nd percentile among comparable filings
  • Total-asset coverage ratio: 2; rating input score 62; 62nd percentile among comparable filings
  • Liabilities to assets ratio: 0.22; rating input score 42; 42nd percentile among comparable filings
  • Officer compensation ratio: 13.4%; rating input score 21; 21st percentile among comparable filings

Growth

  • Program expense growth: 7.5% per year; rating input score 100; 53rd percentile among comparable filings
  • Revenue growth: 5% per year; rating input score 100; 42nd percentile among comparable filings
  • Asset growth: 8.1% per year; rating input score 100; 50th percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 85.5% of revenue deployed · 81.4% of spending went to programs
  • Governance: 25 of 25 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $6.2M in reported program spending
  • Leadership: top reported pay $233K · 32 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $332K reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: 21 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 46/100.
  • Moderate — Sustainability: Operating margin scored 32/100.
  • High — Sustainability: Officer compensation ratio scored 21/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 42/100.