Catholic Charities of Northwest California
Legal name: Catholic Charities of the Diocese of Santa Rosa
Nonprofit profile at a glance
- EIN
- 942479393
- IRS 990 coverage
- 2012–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Santa Rosa, CA, United States
- Phone
- (707) 528-8712
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
- Affiliation
- Christianity
Reported finances
- Revenue
- $22,926,563
- Expenses
- $25,081,821
- Assets
- $61,170,529
- Liabilities
- $7,270,864
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
25 people listed
Executive titles in this filing
- TONY HILDESHEIM (PRESIDENT)
- JAMES NANTELL (VICE PRESIDENT (THROUGH 2/2025))
- PENNY CLEARY (VICE PRESIDENT (START 2/2025))
- JENNIELYNN HOLMES (CHIEF EXECUTIVE OFFICER)
Highest reported compensation
- JENNIELYNN HOLMES (CHIEF EXECUTIVE OFFICER): $191,194 total reported compensation
- SHAUNA REED (CHIEF FINANCIAL OFFICER): $173,513 total reported compensation
- CAREY DOUGHERTY (CHIEF DEVELOPMENT OFFICER): $161,315 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Catholic Charities creates access to opportunities for self-sufficiency by providing innovative and compassionate services to people of all backgrounds, beliefs and cultures. Our 501(C)(3) nonprofit annually serves nearly 20,000 individuals across Sonoma, Napa, Lake, Mendocino, Humboldt, and Del Norte counties. Our program portfolio has evolved over time to go where we are needed most. Trusted as leaders by clients, as well as government and philanthropic partners alike, our professional team serves people of all cultures and beliefs, drawing on specialized training and often lived experience to find lasting solutions that help clients meet their goals. While Catholic Charities is an independently governed 501(c)(3) nonprofit, our agency’s mission and values are similarly inspired by Christ's call to serve. Catholic Charities’ work is based upon a rich history of.
What it reported doing in 2024
Homelessness solutions programs: nightingale - nightingale provides respite shelter beds for those who are experiencing homelessness and are discharged from hospitalization. Nightingale programs are located in sonoma and napa counties. This program is supported by local hospitals.family center - with 192 beds, this santa rosa shelter helps families move from homelessness to stable housing as safely and rapidly as possible. Services include housing-focused case management, sobriety support groups, parenting skills support, meals and children's services including school coordination and childcare referrals. The organization has a community partnership with head start through sonomacan who operates an early education program for children ages 0-5 years.samuel l jones hall - this program in santa rosa provides 213 beds of year-round emergency shelter for single adults experiencing homelessness in a facility owned by the city of santa rosa. In addition to providing shelter, catholic charities works closely with community partners, so residents have access to healthcare, sobriety support groups, counseling, and housing-focused case management.rainbow house family shelter - located in napa, rainbow house serves families experiencing homelessness with at least one child under 18, as well as moms in their third trimester of pregnancy. Clients are referred from napa county coordinated entry.homeless outreach services team (host) - host provides outreach to people living in unsheltered locations throughout sonoma county, linking them to physical health, mental health, and economic assistance services as well as to coordinated entry. Project areas are defined as anywhere unsheltered homeless persons are found, including waterways, trails, and encampments. Services offered by host facilitate entry into housing and improve the health and well-being of individuals experiencing homelessness. Host works in collaboration with local government services.drop-in center - the drop-in center, located in the caritas center in santa rosa, offers a drop-in day program for adult men and women experiencing homelessness. Dignity services provided on site include free lockers, showers, laundry, telephone, mail service, and program referrals. The homeless services center serves upwards of 2,000 people annually.caritas center - caritas center's 48,000 square feet, 3-story building, includes a family shelter, head start school, housing case management, a drop-in dignity center, and a recuperation shelter, as well as a new health clinic partnership with santa rosa community health. The primary objective of caritas center is to provide a bridge from homelessness to housing through fully integrated service.caritas homes - caritas homes will consist of 128 permanent, affordable housing apartments. Caritas homes 1 (phase one) was funded, built, and managed by the organization's nonprofit affordable housing development partner, burbank housing development corporation. Construction of caritas homes 1 (64 units) began in fiscal year 2023 and opened in july 2024. A portion of the apartments are set aside for formerly homeless seniors, veterans, and other vulnerable individuals, with the remaining units designated for low-income families and singles who work but are unable to afford market rents.santa rosa community health (srch) - the organization has a community partnership with srch to handle the primary health clinic at caritas center which offers services for primary and pediatric care, women's health services, and more.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 92% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 77
- Transparency & Controls: 79
- Accountability: 100
- Sustainability: 39
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 84%; rating input score 84
- Program expense ratio: 76%; rating input score 76
- Fundraising efficiency: $12.43 raised per $1 spent on fundraising; rating input score 44; 44th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -9.4%; rating input score 11; 11th percentile among comparable filings
- Total-asset coverage ratio: 2.44; rating input score 68; 68th percentile among comparable filings
- Liabilities to assets ratio: 0.12; rating input score 70; 70th percentile among comparable filings
- Officer compensation ratio: 5.8%; rating input score 45; 45th percentile among comparable filings
Growth
- Program expense growth: 9.8% per year; rating input score 100; 70th percentile among comparable filings
- Revenue growth: 10.9% per year; rating input score 100; 77th percentile among comparable filings
- Asset growth: 19.2% per year; rating input score 100; 88th percentile among comparable filings
Details
- What they do: 7 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 84% of revenue deployed · 76% of spending went to programs
- Governance: 13 of 13 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $19.1M in reported program spending
- Leadership: top reported pay $191K · 25 people listed · 2 of 6 pay-setting controls reported
- Consistency: 37 of 37 current checks pass
- Schedules: 9 filed schedules · includes major donors, grants, and executive pay
- Filing history: 13 filing years from 2012 to 2024
- Contacts: How to reach this organization
- Money network: 10 filed money-flow records
- Related organizations: 5 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 44/100.
- High — Sustainability: Operating margin scored 11/100.
- Moderate — Sustainability: Officer compensation ratio scored 45/100.