Catholic Charities Indianapolis

What it reported doing in 2024

The Refugee Resettlement and Employment and Immigration Legal Services programs together served 1,868 clients in 2025. The department provided basic needs, educational training and enrollment, employment placement, health services intensive case management, art therapy, legal counseling and more across the city. The Refugee Resettlement and Employment Service program served 319 clients. Resettlement Services provides initial services to refugees, asylees and entrants (as defined by the Office of Refugee Resettlement/DHS) who have fled their homeland, livelihoods, and belongings. The comprehensive services including housing, food, access to health care, transportation and education that includes school enrollment services, English as a second language (ESL) classes, employment, and orientation to a new culture. Orientation classes include presentations from local partners, like IMPD, Indiana Department of Health, local college, libraries and civic institutions. In addition, RIS offers Art Therapies (Art Movement, Music, Painting and Theater) to promote self-awareness and to develop coping skills and a sense of empowerment through processing their experiences. If further counseling is needed, clients are referred to internal and external counseling programs. Resettlement Services aims to reestablish a person's entire life. Employment Services provides wraparound services to develop a self-sufficiency pathway. Each adult and family receives a self-sufficiency plan to address education levels/goals, employment readiness skills, employment placement, and obstacles to employment (training, childcare, transportation, language and attire). Staff work with clients help them enter the workforce and become more self-sufficient. We offer job readiness classes, conducted at several sites around Indianapolis, in which our clients learn about American work culture, applying for jobs, successful interviewing and the transition into full-time employment, among other topics. We also assist clients with job placement, working with employers in and around Indianapolis so that each client has access to gainful employment. RIS staff have a strong relationship with employers to work through employment issues, including language and documentation. In addition, the program works closely with community providers, like the Indiana Bureau of Motor Vehicles to ensure clients have state IDs and/or driver licenses. For those needing training on how to use public transportation, the program offers one-on-one bus training on the IndyGo system. The Refugee Immigration Legal Department served 1,549 clients. The Legal Services Department provides a robust variety of immigration legal representation services. These services include: Family-based Petitions, Consular Processing, Adjustment of Status, DACA Renewal, DACA Advanced Parole, Removal of Conditional Residence, Naturalization, Citizenship preparation, Fiance Visas, Work Permit Renewal, Green Card renewal, 131 Travel Document and re-entry permits, Affirmative Asylum, Refugee/Asylee based 730's, U Visas, TPS, SIJs, and FOIA requests.

Financial Efficiency

• Mission deployment rate: 94.2%; rating input score 94
• Program expense ratio: 90.7%; rating input score 91
• Fundraising efficiency: $17.45 raised per $1 spent on fundraising; rating input score 55; 55th percentile among comparable filings

Transparency & Controls

• Consistency checks: 93.8%; rating input score 94; 20th percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 92.3%; rating input score 92; 23rd percentile among comparable filings
• Governance controls: 7 of 9 controls in place; rating input score 78
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Fail
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -3.6%; rating input score 23; 23rd percentile among comparable filings
• Total-asset coverage ratio: 2.01; rating input score 62; 62nd percentile among comparable filings
• Liabilities to assets ratio: 0.02; rating input score 78; 78th percentile among comparable filings
• Officer compensation ratio: 0.6%; rating input score 81; 81st percentile among comparable filings

Growth

• Program expense growth: 10.4% per year; rating input score 100; 65th percentile among comparable filings
• Revenue growth: 11.4% per year; rating input score 100; 73rd percentile among comparable filings
• Asset growth: 18.2% per year; rating input score 100; 81st percentile among comparable filings