Catholic Charities Bureau, Inc. - Diocese of St. Augustine
Legal name: Catholic Charities Bureau Inc
Nonprofit profile at a glance
- EIN
- 590862770
- IRS 990 coverage
- 2011–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Jacksonville, FL, United States
- Phone
- 904-899-5500
- Rating
- 90
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
- Affiliation
- Christianity
Reported finances
- Revenue
- $21,032,980
- Expenses
- $21,134,477
- Assets
- $10,306,230
- Liabilities
- $1,307,935
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
19 people listed
Executive titles in this filing
- Bishop Eric T Pohlmeier (President Chair)
Highest reported compensation
- Anita Hassell (Secretary/Treasurer): $129,295 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Catholic Charities Bureau, Inc. puts faith into action to serve the most vulnerable in our community, advocating for justice, human dignity and quality of life, while reflecting the compassion of God in Christ. They turned to Catholic Charities for help. Through several of our programs, our team was able to assist the family with rent and utilities so that they could focus on getting jobs to provide for their daughter. Both parents were able to secure employment, and now the family is working on learning English and building their new life. “When we came to this place, we had nothing. Now, we have everything.” – Julia.
What it reported doing in 2024
EMERGENCY ASSISTANCE PROGRAM: This Program provides the basic necessities to prevent homelessness. The program assists families who have temporary difficulty paying their rents, mortgage, or utility bills and/or rent or utility deposits due to unforeseeable circumstances such as job loss or illness. In addition to assistance with paying bills, the program assists with gasoline cards and provides food from its pantry to clients in need and does food outreach to neighboring counties on a regular basis. The food program also provides food for school aged children and siblings through a weekend hunger backpack program. The program provides case management and financial assistance for people with aids. The program also provides educational program for financial fitness, budgeting and self-sufficiency.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Grant intermediary. The nonprofit sent 63% of its reported program spending out as grants.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 88
- Transparency & Controls: 93
- Accountability: 100
- Sustainability: 37
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 89.8%; rating input score 90
- Program expense ratio: 89.3%; rating input score 89
- Fundraising efficiency: $44.61 raised per $1 spent on fundraising; rating input score 74; 74th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -0.5%; rating input score 29; 29th percentile among comparable filings
- Total-asset coverage ratio: 0.49; rating input score 15; 15th percentile among comparable filings
- Liabilities to assets ratio: 0.13; rating input score 69; 69th percentile among comparable filings
- Officer compensation ratio: 0.1%; rating input score 92; 92nd percentile among comparable filings
Growth
- Program expense growth: 7.3% per year; rating input score 100; 58th percentile among comparable filings
- Revenue growth: 6.1% per year; rating input score 100; 53rd percentile among comparable filings
- Asset growth: 5.5% per year; rating input score 100; 39th percentile among comparable filings
Details
- What they do: Mission, programs, and operating context captured from the official website.
- Where the money goes: 89.8% of revenue deployed · 89.3% of spending went to programs
- Governance: 19 of 19 board members independent · 8 of 8 filing controls reported
- Programs: 4 filed program accomplishments · $18.9M in reported program spending
- Leadership: top reported pay $129K · 19 people listed
- Consistency: 32 of 32 current checks pass
- Schedules: 7 filed schedules · includes grants
- Filing history: 14 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: Resolved incoming and outgoing counterparties from filed money flows.
- Related organizations: 5 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 29/100.
- High — Sustainability: Total-asset coverage ratio scored 15/100.