Catholic Charities Archdiocese of New Orleans

Nonprofit profile at a glance

EIN
720408911
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
New Orleans, LA, USA
Phone
(504) 523-3755
Rating
85
Verdict
STRONG
Rating confidence
Standard
Sector
Human Service Organizations
Affiliation
Christianity

Official website

Reported finances

Revenue
$26,059,662
Expenses
$31,124,555
Assets
$36,370,641
Liabilities
$18,012,818

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

35 people listed

Executive titles in this filing

  • SR MARJORIE A HEBERT MSC (PRESIDENT & CEO (THRU 12/2024))
  • CYNTHIA T HAYES (PRESIDENT & CEO)

Highest reported compensation

  • DIRK WILD (BOARD MEMBER): $202,545 total reported compensation
  • SR MARJORIE A HEBERT MSC (PRESIDENT & CEO (THRU 12/2024)): $163,084 total reported compensation
  • STACIE BONCK (CHIEF FINANCIAL OFFICER): $142,636 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We create a just society by welcoming the most vulnerable among us, walking beside them and working to meet their needs. Program participants are referred to CCANO from case managers, hospitals, the National Association for Mental Illness (NAMI), Beacon Behavioral, and Probation and Parole. Ciara Independent Housing provides case management, monthly Second Harvest Food Bank, and a community of support and care. The case managers provide help with home management, budgeting, doctor visits, employment assistance, medication management, application assistance, behavioral health services, and make home visits to ensure that each client is safe and stable. Contact: James O. Caire IV.

What it reported doing in 2024

Non-residential day programs include a variety of different services. Counseling programs provided individual, group and family therapy to 66 individuals through a variety of therapeutic interventions in two offices throughout the greater new orleans area. School based counseling was provided to 272 children. The foster grandparent program for low-income seniors allowed 39 seniors to share their life experiences and mentor special needs children. There were 125 domestic violence survivors assisted with emergency legal representation. Immigration and refugee services provided assistance with citizenship, visas, legal services and document translation to 1,144 clients. Pregnancy services provided 58 individuals with affordable private medical care and education to moderate income women during pregnancy. Counseling and legal services through domestic and international adoption, and counseling and referral services for unplanned pregnancies. Cornerstone builders provided services to 313 formerly incarcerated individuals and their families. Case management and direct financial assistance were provided to 75 individuals and families experiencing financial hardship due to a medical condition faced by a member of the family. Esl, citizenship, and family literacy education services were provided to 941 individuals.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 94% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and revenue has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 94
  • Transparency & Controls: 80
  • Accountability: 97
  • Sustainability: 27
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 90.6%; rating input score 91
  • Fundraising efficiency: $37.45 raised per $1 spent on fundraising; rating input score 71; 71st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 95%; rating input score 95; 28th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -19.4%; rating input score 5; 5th percentile among comparable filings
  • Total-asset coverage ratio: 1.17; rating input score 42; 42nd percentile among comparable filings
  • Liabilities to assets ratio: 0.5; rating input score 29; 29th percentile among comparable filings
  • Officer compensation ratio: 2.4%; rating input score 73; 73rd percentile among comparable filings

Growth

  • Program expense growth: 1.4% per year; rating input score 100; 16th percentile among comparable filings
  • Revenue growth: -1.9% per year; rating input score 0; 5th percentile among comparable filings
  • Asset growth: 3.1% per year; rating input score 100; 24th percentile among comparable filings

Details

  • What they do: Mission, programs, and operating context captured from the official website.
  • Where the money goes: 100% of revenue deployed · 90.6% of spending went to programs
  • Governance: 19 of 20 board members independent · 9 of 9 filing controls reported
  • Programs: 5 filed program accomplishments · $28.2M in reported program spending
  • Leadership: top reported pay $203K · 35 people listed · 1 of 6 pay-setting controls reported
  • Highest-paid contractors: 4 contractors listed · $895K reported
  • Consistency: 39 of 39 current checks pass
  • Schedules: 9 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Sustainability: Operating margin scored 5/100.
  • High — Growth: Revenue growth scored 0/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 42/100.
  • High — Sustainability: Liabilities to assets ratio scored 29/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.