Cassia

Legal name: Cassia Services

Nonprofit profile at a glance

EIN
411806946
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Edina, MN, US
Phone
952-855-5000
Rating
85
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Services N.E.C.

Official website

Reported finances

Revenue
$27,283,416
Expenses
$25,632,976
Assets
$33,800,333
Liabilities
$30,099,959

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • ROBERT DAHL (PRESIDENT/CEO)

Highest reported compensation

  • ROBERT DAHL (PRESIDENT/CEO): $822,196 total reported compensation
  • KATHY YOUNGQUIST (CHIEF FINANCIAL OFFICER): $584,006 total reported compensation
  • MATTHEW KERN (CHIEF OPERATING OFFICER): $487,527 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Serving all by following One.

What it reported doing in 2024

Management services: cassia services provides management and support to augustana care and elim care inc. And their affiliates and partially owned companies. These services include operational oversight, human resources, financial accounting, information technology, clinical and dietary consultation, fundraising, new business development, long range strategic planning, and marketing and promotion for all augustana care and elim care inc. Affiliated entities. These affiliated entities provide services to older adults and others in need through long-term and transitional health care, therapy services, senior housing, adult day programs, and other community-based services in Minnesota, Colorado, Iowa, Florida and North Dakota.

Operating model

Revenue model
Other-operating. 99% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 87
  • Transparency & Controls: 78
  • Accountability: 100
  • Sustainability: 42
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 92.8%; rating input score 93
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 91.7%; rating input score 92; 6th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 6%; rating input score 57; 57th percentile among comparable filings
  • Total-asset coverage ratio: 1.32; rating input score 46; 46th percentile among comparable filings
  • Liabilities to assets ratio: 0.89; rating input score 10; 10th percentile among comparable filings
  • Officer compensation ratio: 17.7%; rating input score 5; 5th percentile among comparable filings

Growth

  • Program expense growth: 8.5% per year; rating input score 100; 64th percentile among comparable filings
  • Revenue growth: 9.1% per year; rating input score 100; 70th percentile among comparable filings
  • Asset growth: 17.6% per year; rating input score 100; 86th percentile among comparable filings

Details

  • What they do: 10 programs and campaigns described on the official site · 5 operating locations identified
  • Where the money goes: 100% of revenue deployed · 92.8% of spending went to programs
  • Governance: 5 of 5 board members independent · 9 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $23.8M in reported program spending
  • Leadership: top reported pay $822K · 17 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $5.2M reported
  • Consistency: 42 of 42 current checks pass
  • Schedules: 6 filed schedules · includes executive pay
  • Filing history: 13 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 13 filed money-flow records
  • Related organizations: 39 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Sustainability: Operating margin scored 57/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 46/100.
  • High — Sustainability: Officer compensation ratio scored 5/100.
  • High — Sustainability: Liabilities to assets ratio scored 10/100.