Carroll Manor

Nonprofit profile at a glance

EIN
832068871
IRS 990 coverage
2020–2024
Forms available
Form 990 2024
Location
St Louis, MO, USA
Phone
3147338000
Rating
58
Verdict
MIXED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$33,001,061
Expenses
$30,289,427
Assets
$11,633,180
Liabilities
$16,488,325

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • ERIN SHADBOLT (VP POST ACUTE & AT-HOME SERVICES & CEO/SECRETARY)

Highest reported compensation

  • LISA ANN MUSGRAVE MHA BSN RN (SENIOR VP, POST-ACUTE AND AT-HOME SERVICES/CHAIR): $1,599,602 total reported compensation
  • RYAN BREEDLOVE (DIRECTOR/VP POST ACUTE CONTINUING CARE & AT HOME SERVICES): $636,783 total reported compensation
  • ERIN SHADBOLT (VP POST ACUTE & AT-HOME SERVICES & CEO/SECRETARY): $622,399 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Rooted in the loving ministry of jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our catholic health ministry is dedicated to spiritually-centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.

What it reported doing in 2024

The filing organization is a part of the ascension catholic health ministry. Ascension is a faith-based healthcare organization that delivers personalized, compassionate care to all, especially to those who need it the most. Carroll manor is a skilled nursing and rehabilitaion facility (snf). Our snf, inspired by the healing mission of the catholic church to the elderly, provides a continuum of care to residents that maximizes dignity and independence rooted in the catholic tradition of caring, as a corporate member of ascension health senior care, our community is continually developing and adopting new best practices in care that enhance the experience of our residents, program participants and patients. We operate a skilled nursing facility that serves a population who are financially at risk and are beneficiaries of the dc medical assistance program. Although reimbursement for services rendered is critical to the operation and stability for the continum of services, as a charitable organization, it is recognized that not all persons served possess the ability to purchase essential services needed for care and part of our mission is to serve the community with respect to providing health care services. Community benefit services programs, activities and events were provided such as community health improvement services, subsidized health services, and other community benefit operations serving the poor or vulneralbe. For the year ended, june 30, 2025, 85.5% of our residents received medicaid as a payor source. Charitable care for fy25 was $23,472.

Operating model

Revenue model
Other-operating. 100% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

MIXED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence.

Rating breakdown

  • Financial Efficiency: 71
  • Transparency & Controls: 67
  • Accountability: 28
  • Sustainability: 40
  • Growth: 40

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 77.2%; rating input score 77
  • Program expense ratio: 84.1%; rating input score 84
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 0%; rating input score 0; 3rd percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 8.2%; rating input score 63; 63rd percentile among comparable filings
  • Total-asset coverage ratio: 0.38; rating input score 11; 11th percentile among comparable filings
  • Liabilities to assets ratio: 1.42; rating input score 2; 2nd percentile among comparable filings
  • Officer compensation ratio: 3.9%; rating input score 61; 61st percentile among comparable filings

Growth

  • Program expense growth: 4.3% per year; rating input score 100; 36th percentile among comparable filings
  • Revenue growth: -0.6% per year; rating input score 0; 7th percentile among comparable filings
  • Asset growth: -1.3% per year; rating input score 0; 7th percentile among comparable filings

Details

  • Where the money goes: 77.2% of revenue deployed · 84.1% of spending went to programs
  • Governance: 0 of 5 board members independent · 6 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $25.5M in reported program spending
  • Leadership: top reported pay $1.6M · 13 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $2M reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 6 filed schedules · includes executive pay and related organizations
  • Filing history: 5 filing years from 2020 to 2024
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Related organizations: 377 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Accountability: Independent voting board scored 0/100.
  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Review — Accountability: Governance controls: 3 of 9 not reported.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 11/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 2/100.