Carleton-Willard Village
Legal name: Carleton-willard Homes Inc
Nonprofit profile at a glance
- EIN
- 042105844
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Bedford, MA, United States
- Phone
- 781.275.8700
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Supportive Housing for Older Adults
Reported finances
- Revenue
- $44,827,334
- Expenses
- $42,756,846
- Assets
- $94,652,564
- Liabilities
- $63,054,026
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
26 people listed
Executive titles in this filing
- CHRISTOPHER J GOLEN (PRESIDENT/CEO)
Highest reported compensation
- CHRISTOPHER J GOLEN (PRESIDENT/CEO): $508,382 total reported compensation
- MICHAEL P MATTHEWS (CHIEF FINANCIAL OFFICER): $327,433 total reported compensation
- KIM MARSDEN-IANIRO (CHIEF HUMAN RESOURCES OFFICER): $285,430 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Carleton-Willard Homes is committed to being a premier provider of quality, ethical, dynamic, and financially sustainable services and support for older adults. Continuing the legacy from 1884, Carleton-Willard has been a respected and progressive leader in providing comprehensive services and support for older adults. We provide outstanding facilities and services, along with a caring and dedicated staff and an active and vibrant community built in collaboration with those we serve. These principles guide us in carrying out our mission: Respect.** We treat our residents and employees with respect, recognizing and valuing their talents and strengths.
What it reported doing in 2024
Operates a community with 152 independent living units servicing approximately 181 individuals. Accommodations include daily meals, weekly housekeeping and linen services, transportation to medical appointments, local shopping and onsite activities, most utilities, trash removal and recycling, parking, 24/7 security, in-unit emergency monitoring system, fitness center, craft studio, woodworking shop, computer center, library and an extensive activity program. Additionally, residents have the convenience of on-site banking, an indoor pool, general store/gift shop, florist, beauty salon and access to organized activities beyond the community.
Operating model
- Revenue model
- Other-operating. 96% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 76
- Transparency & Controls: 92
- Accountability: 100
- Sustainability: 52
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 80.8%; rating input score 81
- Program expense ratio: 84.1%; rating input score 84
- Fundraising efficiency: $7.21 raised per $1 spent on fundraising; rating input score 29; 29th percentile among comparable filings
Transparency & Controls
- Consistency checks: 92.9%; rating input score 93; 10th percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 94%; rating input score 94; 23rd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 4.6%; rating input score 52; 52nd percentile among comparable filings
- Total-asset coverage ratio: 2.21; rating input score 65; 65th percentile among comparable filings
- Liabilities to assets ratio: 0.67; rating input score 19; 19th percentile among comparable filings
- Officer compensation ratio: 4.9%; rating input score 52; 52nd percentile among comparable filings
Growth
- Program expense growth: 4.1% per year; rating input score 100; 35th percentile among comparable filings
- Revenue growth: 3.4% per year; rating input score 100; 29th percentile among comparable filings
- Asset growth: 2.9% per year; rating input score 100; 22nd percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 80.8% of revenue deployed · 84.1% of spending went to programs
- Governance: 19 of 19 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $36M in reported program spending
- Leadership: top reported pay $508K · 26 people listed · 5 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $4.5M reported
- Consistency: 34 of 35 current checks pass · 1 finding to review
- Schedules: 8 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 8 filed money-flow records
- Related organizations: 3 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Financial Efficiency: Fundraising efficiency scored 29/100.
- Review — Sustainability: Operating margin scored 52/100.
- High — Sustainability: Liabilities to assets ratio scored 19/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- Review — Sustainability: Officer compensation ratio scored 52/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.