Caring Voice Coalition Inc C/o Hancock Daniel & Johnson Pc

Nonprofit profile at a glance

EIN
260058446
IRS 990 coverage
2010–2019
Forms available
Form 990 2019
Location
Glen Allen, VA, USA
Phone
8044276468
Rating
37
Verdict
REVIEW
Rating confidence
Moderate
Sector
Public Health Program (Includes General Health and Wellness Promotion Services)

Official website

Reported finances

Revenue
$149,749
Expenses
$39,859
Assets
$0
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2019. Amounts in USD.

Leadership & pay

4 people listed

Executive titles in this filing

  • GREGORY SMILEY (PRESIDENT/CE)

Highest reported compensation

  • GREGORY SMILEY (PRESIDENT/CE): $222,560 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2019. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Caring voice coalition is dedicated to improving the lives of patients with chronic illnesses. We accomplish our mission by offering empowering, supportive and comprehensive outreach services.

What it reported doing in 2019

Patient support program - caring voice coalition's health insurance counseling program offers direct assistance to eligible patients and their families as they navigate the complex health insurance benefits system. We help identify new or better sources of health coverage and make every effort to help you understand how they work. Caring voice coalition's travel program helps patients with certain conditions cover costs of travel related to eligible medical appointments or participation in clinical trials. To be eligible for assistance, applicants must be a u.s. Resident diagnosed with and traveling as part of a program for one of the designated conditions. Living with a chronic illness, patients often experience any number of roadblocks or confusion outside of the realm of what health professionals typically address. Our patient education program identifies public and private services that can address physical and emotional needs. Additionally, caring voice coalition provides resources on its website, newsletter, magazine and print materials to spread high quality information about navigating their needs--whatever they may be.

Operating model

Revenue model
Donor-supported. 98% of the money available for current operations came from contributions and gifts.
Distribution model
No current program activity. The filing reports no program spending for the current year.

The verdict

REVIEW - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and a relatively small share of total spending goes to programs.

Rating breakdown

  • Financial Efficiency: 0
  • Transparency & Controls: 65
  • Accountability: 75
  • Sustainability: 48
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 0%; rating input score 0
  • Program expense ratio: 0%; rating input score 0
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 75%; rating input score 75; 18th percentile among comparable filings
  • Governance controls: 6 of 8 controls in place; rating input score 75
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 73.4%; rating input score 97; 97th percentile among comparable filings
  • Total-asset coverage ratio: 0; rating input score 1; 1st percentile among comparable filings
  • Liabilities to assets ratio: Limited
  • Officer compensation ratio: 21.5%; rating input score 19; 19th percentile among comparable filings

Growth

  • Program expense growth: -31.8% per year; rating input score 0; 4th percentile among comparable filings
  • Revenue growth: -12.7% per year; rating input score 0; 7th percentile among comparable filings
  • Asset growth: -7.9% per year; rating input score 0; 10th percentile among comparable filings

Details

  • Where the money goes: 0% of revenue deployed · 0% of spending went to programs
  • Governance: 3 of 4 board members independent · 6 of 8 filing controls reported
  • Programs: 3 filed program accomplishments
  • Leadership: top reported pay $223K · 4 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 10 of 10 current checks pass
  • Schedules: 5 filed schedules · includes major donors and executive pay
  • Filing history: 10 filing years from 2010 to 2019
  • Contacts: How to reach this organization
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Mission deployment rate scored 0/100.
  • High — Financial Efficiency: Program expense ratio scored 0/100.
  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 1/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Officer compensation ratio scored 19/100.