Caring Hearts Home Care Inc
Nonprofit profile at a glance
- EIN
- 161577861
- IRS 990 coverage
- 2013–2013
- Forms available
- Form 990 2013
- Location
- Cheektowaga, NY, USA
- Phone
- 7166861900
- Rating
- 76
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Home Health Care
Reported finances
- Revenue
- $2,044,734
- Expenses
- $2,044,706
- Assets
- $0
- Liabilities
- $0
Source: IRS Form 990. Selected filing: tax year 2013. Amounts in USD.
Leadership & pay
21 people listed
Executive titles in this filing
- FLINT BESECKER (CEO 1/1/13 - 1/31/13)
- LOU IZZO (VICE PRESIDENT, 1/1 -2/28)
- JOSEPH BACH (VICE PRESIDENT)
- PATRICK T FLYNN (PRESIDENT OF HOSPICE FOUNDATION)
- CHRISTOPHER KERR MD (INTERIM CEO 2/1/13-12/31/13)
Highest reported compensation
- CHRISTOPHER KERR MD (INTERIM CEO 2/1/13-12/31/13): $481,052 total reported compensation
- MAUREEN M LEHSTEN (CFO): $291,960 total reported compensation
- PATRICK T FLYNN (PRESIDENT OF HOSPICE FOUNDATION): $253,203 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2013. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Provides in-home care and support to assist patients and their families facing chronic illness, perinatal issues and/or in need of palliative care in the western New York community, which includes visits and phone support from home health aides, registered nurses, social workers and volunteers as well as physician consultations, as needed.
What it reported doing in 2013
Provided in-home care and support to assist patients and their families facing chronic illness, perinatal issues and/or in need of palliative care in the western New York community, which included visits and phone support from home health aides, registered nurses, social workers and volunteers as well as physician consultations, as needed.
Operating model
- Revenue model
- Earned-program. 100% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 75
- Transparency & Controls: 82
- Accountability: 100
- Sustainability: 20
- Growth: NotEnoughData
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 84.5%; rating input score 84
- Program expense ratio: 84.5%; rating input score 84
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 65th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 0%; rating input score 34; 34th percentile among comparable filings
- Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
- Liabilities to assets ratio: Limited
- Officer compensation ratio: 7%; rating input score 33; 33rd percentile among comparable filings
Growth
- Program expense growth: Limited
- Revenue growth: Limited
- Asset growth: Limited
Details
- Where the money goes: 84.5% of revenue deployed · 84.5% of spending went to programs
- Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $1.7M in reported program spending
- Leadership: top reported pay $481K · 21 people listed · 4 of 6 pay-setting controls reported
- Consistency: 24 of 24 current checks pass
- Schedules: 6 filed schedules · includes executive pay
- Contacts: How to reach this organization
- Related organizations: 9 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Operating margin scored 34/100.
- High — Sustainability: Total-asset coverage ratio scored 0/100.
- Moderate — Sustainability: Officer compensation ratio scored 33/100.