CommunityCare

What it reported doing in 2024

Caring community health center (cchc) was established to operate a primary care medical clinic in the communities of wilkes-barre, hazleton and scranton, Pennsylvania, focusing on serving the uninsured and medicaid-insured populations of those communities. Thanks to the start-up donations and funding it received, cchc applied for federally qualified health center (fqhc) look-alike status and was approved by the health resources & service administration (hrsa) effective for january 2021. Fqhcs are community-based and patient-directed organizations that deliver comprehensive, culturally competent, high-quality primary health care services. Fqhcs also often integrate access to pharmacy, mental health, substance use disorder, and oral health services in areas where economic, geographic, or cultural barriers limit access to affordable health care services. Fqhcs deliver care to a community's most vulnerable individuals and families, including people experiencing homelessness, agricultural workers, residents of public housing, and veterans. Cchc will continue to meet hrsa's regulatory requirements in order to maintain its fqhc look-alike status and will look to expand its service area and programming to provide primary health care services to the patient populations it serves. During 2021, cchc performed multiple covid vaccine outreach clinics with the goal of reaching our vulnerable population. Vaccines were administered at a hispanic community center focusing on our hispanic population. Also, of large focus was administering booster vaccines to our elderly populations who have limited or no transportation. Therefore, outreach clinics were conducted at local centers for the area on aging. Cchc also conducted an in-house family vaccine clinic with which we were able to dedicate staff to solely administering the covid vaccine for individuals of five years and older. At each vaccine outreach clinic, staff had provided education, locations, and the latest cdc guidelines regarding testing opportunities and when testing is warranted. In addition to performing outreach clinics, several cchc staff joined forces with several local universities and the local chapter of the naacp to conduct a zoom session titled debunking the covid vaccine myth. This zoom session was largely successful reaching area university students and general minority populations. During 2022, cchc continued their objectives to reduce covid spread by offering covid vaccines for all ages and on-demand testing. Vaccines and testing were extended into our express care, and we've continued our collaboration with the luzerne county branch of department of health, administering vaccines and testing at community health fairs. A collaboration was established with the local chapter of american heart association for distributing blood pressure cuffs for patients diagnosed with hypertension. This allows home monitoring and reporting back to the provider for closer monitoring and treatment. Post-covid has seen the increase in depression amongst our patients. Cchc obtained ipads that allows patients to complete depression and social screenings prior to their exam. Ipad screening has allowed a dramatic increase in identifying patients suffering from anxiety and depression. Lastly, cchc has initiated a project with exact science for in-clinic distribution of kits to patients in need of colon-rectal screening. Throughout the nation, this project is unique to cchc. Processes were also developed to return the kits to the clinics, already resulting in an increase of completed kits. This project remains ongoing. During 2023, cchc continued its mission to serve the underinsured, non-english speaking population of luzerne county. Cchc has collaborated with the hazleton integration project (hip) to provide local school-age children with school-required vaccines and introduce them to primary care. Our efforts have resulted in over 45 students remaining in school for fulfilling state, vaccine re

Financial Efficiency

• Mission deployment rate: 96.5%; rating input score 97
• Program expense ratio: 92.6%; rating input score 93
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -4.2%; rating input score 18; 18th percentile among comparable filings
• Total-asset coverage ratio: 0.58; rating input score 19; 19th percentile among comparable filings
• Liabilities to assets ratio: 0.68; rating input score 18; 18th percentile among comparable filings
• Officer compensation ratio: 3.6%; rating input score 63; 63rd percentile among comparable filings

Growth

• Program expense growth: 20.8% per year; rating input score 100; 90th percentile among comparable filings
• Revenue growth: 16.5% per year; rating input score 100; 88th percentile among comparable filings
• Asset growth: 8.4% per year; rating input score 100; 57th percentile among comparable filings