Careteam Plus Inc

Nonprofit profile at a glance

EIN
570992733
IRS 990 coverage
2013–2024
Forms available
Form 990 2024
Location
Conway, SC, USA
Phone
8432340005
Rating
83
Verdict
STRONG
Rating confidence
Moderate
Sector
Health, General and Financing

Official website

Reported finances

Revenue
$22,500,488
Expenses
$22,658,004
Assets
$13,721,729
Liabilities
$4,515,036

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

20 people listed

Executive titles in this filing

  • JOHANNA HAYNES (CEO)
  • CRYSTAL FRANKLIN (VICE-PRESIDENT)
  • PRESTON MCKEVER-FLOYD (PRESIDENT)

Highest reported compensation

  • ALONSO L SANGTIAN (PHYSICIAN): $285,555 total reported compensation
  • JOHANNA HAYNES (CEO): $207,696 total reported compensation
  • DONNA FIORENTINO (COO): $175,604 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Careteam plus family health and specialty care, "to provide convenient access to exceptional healthcare services, when and where patients need it, regardless of their ability to pay for that care".

What it reported doing in 2024

Medical care: careteam plus family health and specialty care (careteam+) provides primary medical care services to adult and pediatric patients in the conway/myrtle beach area, specializing in chronic disease management, asthma, diabetes, high cholesterol, hypertension, obesity, HIV, hepatitis and smoking cessation. Careteam+ provides onsite phlebotomy, counseling, case management, teen services and telemedicine services. Careteam+ has for over 30 years provided HIV treatment, prevention and social services to people living with or at risk for HIV infection in horry, georgetown and williamsburg counties. These services include medical care, medical case management, dental, substance abuse and mental health counseling, and pre- and post exposure prophylactic treatment for prevention of HIV infection. Careteam+ provides medical services regardless of ability to pay offering a sliding fee scale for the un- and underinsured patients. Careteam+ also provides HIV patients with insurance premium assistance.

Operating model

Revenue model
Earned-program. 86% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 93% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 96
  • Transparency & Controls: 68
  • Accountability: 91
  • Sustainability: 29
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 98.2%; rating input score 98
  • Program expense ratio: 97.5%; rating input score 97
  • Fundraising efficiency: $110.62 raised per $1 spent on fundraising; rating input score 86; 86th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -0.7%; rating input score 28; 28th percentile among comparable filings
  • Total-asset coverage ratio: 0.61; rating input score 20; 20th percentile among comparable filings
  • Liabilities to assets ratio: 0.33; rating input score 43; 43rd percentile among comparable filings
  • Officer compensation ratio: 6.7%; rating input score 38; 38th percentile among comparable filings

Growth

  • Program expense growth: 15.3% per year; rating input score 100; 84th percentile among comparable filings
  • Revenue growth: 14.4% per year; rating input score 100; 85th percentile among comparable filings
  • Asset growth: 13.3% per year; rating input score 100; 77th percentile among comparable filings

Details

  • Where the money goes: 98.2% of revenue deployed · 97.5% of spending went to programs
  • Governance: 11 of 11 board members independent · 7 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $22.1M in reported program spending
  • Leadership: top reported pay $286K · 20 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 29 of 29 current checks pass
  • Schedules: 7 filed schedules · includes grants and executive pay
  • Filing history: 11 filing years from 2013 to 2024
  • Contacts: How to reach this organization
  • Money network: 10 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Operating margin scored 28/100.
  • High — Sustainability: Total-asset coverage ratio scored 20/100.
  • Moderate — Sustainability: Officer compensation ratio scored 38/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 43/100.