CarePartners of Connecticut

Nonprofit profile at a glance

EIN
822604728
IRS 990 coverage
2019–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Canton, MA, US
Phone
1-844-267-1361
Rating
70
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Health, General and Financing

Official website

Reported finances

Revenue
$94,162,411
Expenses
$108,617,660
Assets
$32,061,875
Liabilities
$19,035,892

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

14 people listed

Executive titles in this filing

  • MARLA PANTANO (PRESIDENT, CAREPARTNERS OF CT)

Highest reported compensation

  • PHILIP BARR (Dir/EVP/Pres, Mrkts(St 11/24)): $1,739,964 total reported compensation
  • ROLAND PRICE (FORMER TREASURER): $1,314,983 total reported compensation
  • R SCOTT WALKER (DIRECTOR): $1,203,498 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

CarePartners of Connecticut is a Medicare Advantage HMO and PPO plan that provides health insurance coverage to eligible members in Connecticut.

What it reported doing in 2024

Cpct's medicare advantage plan offerings are the organization's only program services provided in 2024. Cpct first enrolled subscribers for plans effective january 1, 2019. Cpct and its affiliates have contracted with thousands of primary care physicians, specialists, hospitals and community organizations throughout Connecticut and currently offers health coverage in hartford, litchfield, new haven, new london, tolland, middlesex and windham counties. Cpct has developed programs to increase access to care and improve the coordination of care for those who need it most. In the case of medicare advantage members, those with chronic conditions such as diabetes, chronic obstructive pulmonary disorder and heart failure cpct provides health education and promotion, coaching, complex health assistance, connection to social services and programs, coordination of additional services such as home care, and caregiver assistance and support, formulated to take account of the health risks and challenges that particularly affects seniors.

Operating model

Revenue model
Earned-program. 99% of the money available for current operations came from fees and other program revenue.
Distribution model
Member-benefit provider. The nonprofit used 100% of its reported program spending for member benefits.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 80
  • Transparency & Controls: 72
  • Accountability: 53
  • Sustainability: 18
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 94.8%; rating input score 95
  • Program expense ratio: 83.2%; rating input score 83
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 20%; rating input score 20; 9th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -15.4%; rating input score 5; 5th percentile among comparable filings
  • Total-asset coverage ratio: 0.3; rating input score 10; 10th percentile among comparable filings
  • Liabilities to assets ratio: 0.59; rating input score 29; 29th percentile among comparable filings
  • Officer compensation ratio: 0.6%; rating input score 83; 83rd percentile among comparable filings

Growth

  • Program expense growth: 40.2% per year; rating input score 100; 98th percentile among comparable filings
  • Revenue growth: 39.8% per year; rating input score 100; 98th percentile among comparable filings
  • Asset growth: 17.5% per year; rating input score 100; 90th percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 94.8% of revenue deployed · 83.2% of spending went to programs
  • Governance: 1 of 5 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $90.4M in reported program spending
  • Leadership: top reported pay $1.7M · 14 people listed · 1 of 6 pay-setting controls reported
  • Consistency: 23 of 23 current checks pass
  • Schedules: 4 filed schedules · includes executive pay
  • Filing history: 5 filing years from 2019 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: 24 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Accountability: Independent voting board scored 20/100.
  • High — Sustainability: Operating margin scored 5/100.
  • High — Sustainability: Total-asset coverage ratio scored 10/100.
  • High — Sustainability: Liabilities to assets ratio scored 29/100.