CareLink Community Support Services
Legal name: Carelink Community Support Services Pa
Nonprofit profile at a glance
- EIN
- 231573806
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Media, PA, US
- Phone
- (610) 874-1119
- Rating
- 76
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Psychiatric Hospitals
Reported finances
- Revenue
- $28,090,116
- Expenses
- $24,670,484
- Assets
- $19,184,218
- Liabilities
- $10,251,191
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
10 people listed
Executive titles in this filing
- GARY WOOMER (CEO)
Highest reported compensation
- GARY WOOMER (CEO): $305,268 total reported compensation
- JAMES MICKEY (CFO): $213,755 total reported compensation
- RICHARD HOBACK (COO): $187,977 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
CareLink Community Support Services provides housing, care management, employment support, life skills training, and community support for adults living with severe mental illness and developmental disabilities.
What it reported doing in 2024
Vocational services: provided comprehensive vocational programs to help people learn skills that result in entering or returning to school/college/tradeschool and/or competitive employment. Programs are individualized for the particpants. Clients served: approximately 46.
Operating model
- Revenue model
- Grant-funded. 95% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 75
- Transparency & Controls: 65
- Accountability: 95
- Sustainability: 55
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 80.9%; rating input score 81
- Program expense ratio: 90.2%; rating input score 90
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 12.2%; rating input score 72; 72nd percentile among comparable filings
- Total-asset coverage ratio: 0.78; rating input score 28; 28th percentile among comparable filings
- Liabilities to assets ratio: 0.53; rating input score 26; 26th percentile among comparable filings
- Officer compensation ratio: 0.8%; rating input score 87; 87th percentile among comparable filings
Growth
- Program expense growth: 5.3% per year; rating input score 100; 44th percentile among comparable filings
- Revenue growth: 4.4% per year; rating input score 100; 38th percentile among comparable filings
- Asset growth: 4% per year; rating input score 100; 29th percentile among comparable filings
Details
- What they do: 3 programs and campaigns described on the official site · 5 operating locations identified
- Where the money goes: 80.9% of revenue deployed · 90.2% of spending went to programs
- Governance: 3 of 3 board members independent · 8 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $22.3M in reported program spending
- Leadership: top reported pay $305K · 10 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 4 contractors listed · $2.5M reported
- Consistency: 33 of 33 current checks pass
- Schedules: 7 filed schedules · includes major donors and executive pay
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Related organizations: 4 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- High — Sustainability: Total-asset coverage ratio scored 28/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- High — Sustainability: Liabilities to assets ratio scored 26/100.