Chapters Health System

Legal name: Capital Hospice

Nonprofit profile at a glance

EIN
541920770
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Temple Terrace, FL, USA
Phone
1.866.204.8611
Rating
74
Verdict
SUPPORTED
Rating confidence
Standard
Sector
Hospices

Official website

Reported finances

Revenue
$90,156,853
Expenses
$88,252,542
Assets
$69,174,462
Liabilities
$29,139,745

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

30 people listed

Executive titles in this filing

  • Andrew Molosky (PRESIDENT/CEO)
  • Tom Koutsoumpas (Former PRESIDENT & CEO / Chair)
  • Kimberly Grove (Vice President, Operations - Capital Caring, CHS)

Highest reported compensation

  • Andrew Molosky (PRESIDENT/CEO): $2,257,453 total reported compensation
  • Tara Friedman (Chief Medical Officer): $759,617 total reported compensation
  • Paola Delp (Chief Business Development Officer): $728,573 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Taking care of patients, or taking care of those who do.

What it reported doing in 2024

The organization provides a full range of medical and supportive services to individuals and their families facing a crisis of terminal illness. these services include, but are not limited to customized treatment programs, comfort and pain management, regularly scheduled visits from nurses who specialize in the recognition and treatment of pain, 24/7 on call services, counseling for family members, and children's bereavement program. Care services are provided at home, in assisted living and nursing home environments, or in hospice care centers. During the year, Capital Caring Hospice served 6,680 patients in its communities and maintains 36.7% market share in the counties it serves. The company has 341 trained volunteers whose donated time is valued at $593,683. Capital Caring Hospice provided $773K in charity care.

Operating model

Revenue model
Other-operating. 93% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 79
  • Transparency & Controls: 69
  • Accountability: 72
  • Sustainability: 36
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 85.5%; rating input score 86
  • Program expense ratio: 87.2%; rating input score 87
  • Fundraising efficiency: $5.05 raised per $1 spent on fundraising; rating input score 21; 21st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 66.7%; rating input score 67; 19th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 2.1%; rating input score 43; 43rd percentile among comparable filings
  • Total-asset coverage ratio: 0.78; rating input score 31; 31st percentile among comparable filings
  • Liabilities to assets ratio: 0.42; rating input score 43; 43rd percentile among comparable filings
  • Officer compensation ratio: 5.7%; rating input score 13; 13th percentile among comparable filings

Growth

  • Program expense growth: 0.2% per year; rating input score 100; 8th percentile among comparable filings
  • Revenue growth: 1.3% per year; rating input score 100; 10th percentile among comparable filings
  • Asset growth: 0.4% per year; rating input score 100; 8th percentile among comparable filings

Details

  • What they do: 8 programs and campaigns described on the official site · 6 operating locations identified
  • Where the money goes: 85.5% of revenue deployed · 87.2% of spending went to programs
  • Governance: 8 of 12 board members independent · 7 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $77M in reported program spending
  • Leadership: top reported pay $2.3M · 30 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.9M reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 11 filed money-flow records
  • Related organizations: 19 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Financial Efficiency: Fundraising efficiency scored 21/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • Moderate — Sustainability: Operating margin scored 43/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 31/100.
  • High — Sustainability: Officer compensation ratio scored 13/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 43/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.