Broadway Services Inc

Nonprofit profile at a glance

EIN
731665555
IRS 990 coverage
2010–2025
Forms available
Form 990 2025, Form 990-T 2025
Location
New Orleans, LA, USA
Phone
5048651960
Rating
75
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Residential Care & Adult Day Programs

Reported finances

Revenue
$12,314,162
Expenses
$13,203,707
Assets
$6,288,805
Liabilities
$762,279

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

8 people listed

Executive titles in this filing

  • SCOTT CRABTREE (CEO)

Highest reported compensation

  • SCOTT CRABTREE (CEO): $480,970 total reported compensation
  • JANICE J HALES (COO): $301,722 total reported compensation
  • LYNN SWETLAND (CFO): $276,713 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To operate a continuing care retirement community for the aged in new orleans, Louisiana.

What it reported doing in 2025

Manages a retirement facility which provides housing comprised of independent living, assisted living, and nursing facility units, and related services to 255 residents including information programs for the elderly.

Operating model

Revenue model
Earned-program. 97% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 96% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 79
  • Transparency & Controls: 87
  • Accountability: 65
  • Sustainability: 17
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 90.6%; rating input score 91
  • Program expense ratio: 85.7%; rating input score 86
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 76th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 40%; rating input score 40; 7th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -7.2%; rating input score 8; 8th percentile among comparable filings
  • Total-asset coverage ratio: 0.48; rating input score 12; 12th percentile among comparable filings
  • Liabilities to assets ratio: 0.12; rating input score 63; 63rd percentile among comparable filings
  • Officer compensation ratio: 11%; rating input score 21; 21st percentile among comparable filings

Growth

  • Program expense growth: -0.5% per year; rating input score 0; 9th percentile among comparable filings
  • Revenue growth: 3.1% per year; rating input score 100; 23rd percentile among comparable filings
  • Asset growth: 10.9% per year; rating input score 100; 70th percentile among comparable filings

Details

  • Where the money goes: 90.6% of revenue deployed · 85.7% of spending went to programs
  • Governance: 2 of 5 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $11.3M in reported program spending
  • Leadership: top reported pay $481K · 8 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $2.7M reported
  • Consistency: 30 of 30 current checks pass
  • Schedules: 7 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: 4 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Accountability: Independent voting board scored 40/100.
  • High — Sustainability: Operating margin scored 8/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 12/100.
  • High — Sustainability: Officer compensation ratio scored 21/100.