Bridge Over Troubled Waters Inc
Nonprofit profile at a glance
- EIN
- 042472126
- IRS 990 coverage
- 2011–2024
- Forms available
- Form 990 2024
- Location
- Boston, MA, USA
- Phone
- 6174239575
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Mental Health Treatment F31 Psychiatric, Mental Health Hospital
Reported finances
- Revenue
- $11,674,800
- Expenses
- $12,385,022
- Assets
- $20,796,899
- Liabilities
- $1,349,063
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
22 people listed
Executive titles in this filing
- ELISABETH JACKSON (PRESIDENT & CEO)
Highest reported compensation
- ELISABETH JACKSON (PRESIDENT & CEO): $304,304 total reported compensation
- PATRICIA WILLIAMS (DIRECTOR OF FINANCE & ADMINISTRATION): $187,125 total reported compensation
- MELISSA CORDING (DIRECTOR OF DEVELOPMENT): $185,109 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Bridge over troubled waters provides effective and innovative services to homeless, at-risk, and runaway youth, helps youth avoid a lifetime of dependency on social services, guides youth towards self-sufficiency, and enables youth to transform their lives and build fulfilling, meaningful futures.
What it reported doing in 2024
Prevention and intervention; and emergency services: bridge's prevention and intervention services reach the largest number of boston's homeless, at-risk, and runaway youth possible, providing safe access points for youth to connect with help, and preventing runaways and homelessness whenever possible. This is the first line of contact between youth and bridge, so it is important to provide a welcoming, warm, and safe contact from the start.street outreach and mobile medical van - youth experiencing homelessness connect with trained outreach workers in greater boston for survival aid and an initial connection to bridge. Trained outreach workers canvass the city on foot, visiting places where youth are known to gather, as well as checking hotspots such as t stops and parks.on the mobile medical van, youth access essentials including survival aid and medical care and start to build trust with the bridge team. The mobile medical van team members connect with youth on the boston common, in cambridge, and other areas of boston where young people are known to gather. Volunteer medical staff offer young adults free basic first aid, referrals to health care and health advice, as well as access to crisis intervention services including emergency shelter, hygeinee items, socks, and clothes), assessment, counseling and education. Transitional day services offer homeless youth a hot meal, showers, lockers, and access to laundry, connect with case managers, and participate in workshops. The program offers breakfast and lunch, as well as a safe and comfortable space to relax, read, use computers, and connect with friends and staff. Every night at 6:00 pm, the space is reconfigured as the welcome center providing homeless youth with dinner, cots, warmth, and safetywith an overnight case manager.runaway services - bridge is the local respondent for the national runaway hotline (1-800-runaway), offering 24-hour access to a counselor and a safe bed off the streets for youth 14 to 17 years old who have run away from home and in crisis.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Hybrid. The nonprofit split its reported program spending across 76% for direct work, and 24% for grants.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 74
- Transparency & Controls: 88
- Accountability: 92
- Sustainability: 35
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 80%; rating input score 80
- Program expense ratio: 74.7%; rating input score 75
- Fundraising efficiency: $9.94 raised per $1 spent on fundraising; rating input score 38; 38th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 43rd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 93.8%; rating input score 94; 27th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -6.1%; rating input score 15; 15th percentile among comparable filings
- Total-asset coverage ratio: 1.68; rating input score 55; 55th percentile among comparable filings
- Liabilities to assets ratio: 0.06; rating input score 80; 80th percentile among comparable filings
- Officer compensation ratio: 10.6%; rating input score 18; 18th percentile among comparable filings
Growth
- Program expense growth: 12.6% per year; rating input score 100; 78th percentile among comparable filings
- Revenue growth: 10.4% per year; rating input score 100; 75th percentile among comparable filings
- Asset growth: 9.3% per year; rating input score 100; 62nd percentile among comparable filings
Details
- Where the money goes: 80% of revenue deployed · 74.7% of spending went to programs
- Governance: 15 of 16 board members independent · 8 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $9.3M in reported program spending
- Leadership: top reported pay $304K · 22 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $1M reported
- Consistency: 37 of 37 current checks pass
- Schedules: 9 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 13 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: 15 filed money-flow records
- Related organizations: 10 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 38/100.
- High — Sustainability: Operating margin scored 15/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- Review — Sustainability: Total-asset coverage ratio scored 55/100.
- High — Sustainability: Officer compensation ratio scored 18/100.