Brain Injury Connections of the Shenandoah Valley Inc
Nonprofit profile at a glance
- EIN
- 204795567
- IRS 990 coverage
- 2011–2024
- Forms available
- Form 990 2024
- Location
- Harrisonburg, VA, USA
- Phone
- 5405688923
- Rating
- 79
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Brain Disorders
Reported finances
- Revenue
- $715,656
- Expenses
- $669,380
- Assets
- $573,148
- Liabilities
- $48,369
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
12 people listed
Executive titles in this filing
- KYLE YEAGER (PRESIDENT)
Highest reported compensation
- ANNE TAETZSCH FITZGERALD (EXECUTIVE DI): $69,909 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The mission of brain injury connections of the shenandoah valley, inc. Is to enhance the lives of individuals affected by brain injury through cultivating connections with information, services, and resources. The organization provides community-based services for persons with brain injury who reside within augusta, bath, highland, page, rappahannock, rockbridge, rockingham, and shenandoah counties (and cities therein) in Virginia. These services include case management, community support services, behavior support facilitation, information and resource referral, professional and case consultation, education and advocacy. Case management is the primary service which includes coordinating services, resources, and supports for an individual such as financial, employment, education, housing, assistive devices, and independent living.
What it reported doing in 2024
Brain injury connections of the shenandoah valley, inc.(bicsv)provides person-centered case management and support groups for individuals - both pediatric and adult - living with disabilities following a brain injury. Our case management services include coordination of care, resources, and supports across a broad spectrum of needs, including financial wellness, vocational training, education, housing, assistive technology, and community supports that promote independent living. In fy25, bicsv increased the number of consumers served by 24% compared to fy24. Case managers recored more than 2,100 consumer contacts, including 655 in-person visits. The agency also conducted 360 community outreach touchpoints to raise awareness of our mission and expand access to services. We further strengthened our presence in rockbridge county by opening a new office in buena vista. Support groups remain a vital part of recovery for individuals living with brain injury. In fy25, bicsv continued to offer both in-person and virtual support groups, expanding access by adding an in-person group in rappahannock countyand launching a virtual yoga class. Monthly in-person groups are now heldin rockingham, augusta, and rappahannock counties, along with two virtual options each month. In spring of 2025, we launched pals: providing a link for survivors - a volunteer program dedicated to enriching the lives of brain injury survivors through companionship and social engagement. During our most recent satisfaction survey, 95.5% of clients and caregivers reported being satisfied with our services. Additionally 95% of clients noted an improvement in their quality of life, and 97% reported improved access to information, resources, and services as a result of bicsv's case management. Bicsv is accredited by the commission of accreditation of rehabilitation facilities (carf), a nationally and internationally recognized accreditor of health and human services. Since 2012, bicsv has earned carf's highest level of accreditation - the three-year accreditation - demostrating substantial conformance to carf standards and a continued commitment to high-quality, person-centered services.
Operating model
- Revenue model
- Grant-funded. 76% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 70
- Transparency & Controls: 86
- Accountability: 90
- Sustainability: 46
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 72.5%; rating input score 72
- Program expense ratio: 76.6%; rating input score 77
- Fundraising efficiency: $10.94 raised per $1 spent on fundraising; rating input score 41; 41st percentile among comparable filings
Transparency & Controls
- Consistency checks: 92.9%; rating input score 93; 19th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 6 of 8 controls in place; rating input score 75
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 6.5%; rating input score 54; 54th percentile among comparable filings
- Total-asset coverage ratio: 0.86; rating input score 38; 38th percentile among comparable filings
- Liabilities to assets ratio: 0.08; rating input score 45; 45th percentile among comparable filings
- Officer compensation ratio: 10.4%; rating input score 35; 35th percentile among comparable filings
Growth
- Program expense growth: 7.4% per year; rating input score 100; 53rd percentile among comparable filings
- Revenue growth: 8.2% per year; rating input score 100; 60th percentile among comparable filings
- Asset growth: 13.8% per year; rating input score 100; 70th percentile among comparable filings
Details
- Where the money goes: 72.5% of revenue deployed · 76.6% of spending went to programs
- Governance: 11 of 11 board members independent · 6 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $513K in reported program spending
- Leadership: top reported pay $70K · 12 people listed
- Consistency: 25 of 26 current checks pass · 1 finding to review
- Schedules: 6 filed schedules · includes major donors
- Filing history: 13 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 41/100.
- Review — Accountability: Governance controls: 2 of 8 not reported.
- Review — Sustainability: Operating margin scored 54/100.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
- Moderate — Sustainability: Total-asset coverage ratio scored 38/100.
- Moderate — Sustainability: Officer compensation ratio scored 35/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 45/100.