Bonita Springs Assistance Office

Legal name: Bonita Springs Assistance Office Inc

Nonprofit profile at a glance

EIN
592337909
IRS 990 coverage
2011–2024
Official website data refreshed
Aug 2026
Forms available
Form 990 2024
Location
Bonita Springs, FL, US
Phone
239.992.3034
Rating
72
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$569,254
Expenses
$336,087
Assets
$1,373,473
Liabilities
$73,882

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

14 people listed

Highest reported compensation

  • TERI LAMAINE (EXECUTIVE DI): $105,095 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Our mission is to provide temporary assistance to community members who have been affected by an unexpected crisis. Our goal is to provide the support services and bridge the financial needs of the recipients so they may gain independence and foster self-reliance.

What it reported doing in 2024

In february 2024, the bonita springs assistance office closed its doors and reopened in september 2024. Program services available in 2024 were the food pantry and short-term case management services. From september 2024 through december 2024, our food pantry served 4,329 individuals. Our case management program assisted 18 individuals by providing support assessments and an action plan for community members in crisis. Partnered with the bonita springs fire department, we hosted a toys for tots registration in november 2024, and registered over 930 children in bonita springs to receive holiday gifts. We purchased and established two software programs to manage our client services. Neighbor intake to track pantry participants and infoflo for case management and future financial assistance clients. Since returning in august, a major goal of bsao has been to reconnect with community partners and build those relationships. We achieved this in 2024 by: ? Reestablishing as a united way partner agency. ? Participation in bimonthly interagency launches hosted by cafe of life ? Host networking lunches for various community partners to discuss collaboration of services. ? Visit the bonita senior center regularly to meet with participants. In september 2024, we began recruiting volunteers from our community to assist at our food pantry and support our november toys for tots registration. By december 2024, we had over 100 volunteers signed up in our volunteer software program, and around 10 to 15 volunteers assisting bsao weekly.

Operating model

Revenue model
Donor-supported. 97% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 98% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 51
  • Transparency & Controls: 92
  • Accountability: 79
  • Sustainability: 72
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 39.6%; rating input score 40
  • Program expense ratio: 63.3%; rating input score 63
  • Fundraising efficiency: $30.07 raised per $1 spent on fundraising; rating input score 68; 68th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 4 of 8 controls in place; rating input score 50
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 41%; rating input score 89; 89th percentile among comparable filings
  • Total-asset coverage ratio: 4.09; rating input score 81; 81st percentile among comparable filings
  • Liabilities to assets ratio: 0.05; rating input score 51; 51st percentile among comparable filings
  • Officer compensation ratio: 31.3%; rating input score 6; 6th percentile among comparable filings

Growth

  • Program expense growth: 4.6% per year; rating input score 100; 40th percentile among comparable filings
  • Revenue growth: 5.3% per year; rating input score 100; 45th percentile among comparable filings
  • Asset growth: 11.1% per year; rating input score 100; 62nd percentile among comparable filings

Details

  • What they do: 6 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 39.6% of revenue deployed · 63.3% of spending went to programs
  • Governance: 9 of 9 board members independent · 4 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $213K in reported program spending
  • Leadership: top reported pay $105K · 14 people listed
  • Consistency: 28 of 28 current checks pass
  • Schedules: 5 filed schedules · includes major donors
  • Filing history: 14 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Mission deployment rate scored 40/100.
  • Review — Accountability: Governance controls: 3 of 7 not reported.
  • High — Sustainability: Officer compensation ratio scored 6/100.
  • Review — Sustainability: Liabilities to assets ratio scored 51/100.