Bithiahs Family Services

Nonprofit profile at a glance

EIN
473251661
IRS 990 coverage
2017–2025
Forms available
Form 990 2025, Form 990-EZ 2021
Location
Chino, CA, USA
Phone
9096318677
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Temporary Housing

Official website

Reported finances

Revenue
$778,760
Expenses
$808,828
Assets
$267,899
Liabilities
$55,550

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

8 people listed

Executive titles in this filing

  • Keith Thompson (President)

Highest reported compensation

  • Michelle Thompson (Executive Dir.): $83,958 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Provides supportive services including trainings to educators, foster, adoptive, kinship, and birth families. Trauma Informed Retreat and Conference for foster, adoptive, and kinship moms. Support groups for foster, adoptive, and kinship parents.

What it reported doing in 2025

Training, Support Groups & Events: provide supportive services including training to Educators, Foster, Adoptive, Kinship and Birth Families. Trauma Informed Retreat and Conference for Foster, Adoptive and Kinship moms. Support groups for Foster, Adoptive and Kinship parents. Crisis Housing Program: offers 2 separate housing programs to serve unhoused transitional aged youth (TAY) in the Pomona area. The TAY housing program offers stable and safe housing with a Trauma Informed approach to support the transition into a healthy and independent adulthood. Both housing programs provide employment services, individualized case management, and in-house mental health services. In 2025, Bithiahs remained committed to providing housing, mental health services, tangible supplies, and visitation space to those intersecting with the foster care system. Both Resource Centers are open 7 days a week to support youth in foster care, kinship & adoptive families and social workers. Monthly support groups, events, training, court ordered visitations, and therapy sessions keep the centers bustling with activity. The numbers below represent the tracked data from 2025 in regard to services provided. Individuals served through our food pantries-2,181, events for the community-26, parent/child visitations at resource center-408, wipes distributed-1,534, diapers distributed- 91,232, clinician-led support groups-32, free tutoring hours for foster youth-256, backpacks distributed-278, emergency relief supplies (families served)-554.

Operating model

Revenue model
Donor-supported. 97% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 92
  • Accountability: 74
  • Sustainability: 22
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 74.1%; rating input score 74
  • Program expense ratio: 71.4%; rating input score 71
  • Fundraising efficiency: $85 raised per $1 spent on fundraising; rating input score 83; 83rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 83.3%; rating input score 83; 22nd percentile among comparable filings
  • Governance controls: 5 of 8 controls in place; rating input score 62
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -3.9%; rating input score 21; 21st percentile among comparable filings
  • Total-asset coverage ratio: 0.33; rating input score 17; 17th percentile among comparable filings
  • Liabilities to assets ratio: 0.21; rating input score 25; 25th percentile among comparable filings
  • Officer compensation ratio: 10.4%; rating input score 36; 36th percentile among comparable filings

Growth

  • Program expense growth: 1.2% per year; rating input score 100; 19th percentile among comparable filings
  • Revenue growth: 11.8% per year; rating input score 100; 66th percentile among comparable filings
  • Asset growth: 17.2% per year; rating input score 100; 74th percentile among comparable filings

Details

  • Where the money goes: 74.1% of revenue deployed · 71.4% of spending went to programs
  • Governance: 5 of 6 board members independent · 5 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $577K in reported program spending
  • Leadership: top reported pay $84K · 8 people listed
  • Consistency: 30 of 30 current checks pass
  • Schedules: 6 filed schedules · includes major donors
  • Filing history: 7 filing years from 2017 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 2 of 7 not reported.
  • High — Sustainability: Operating margin scored 21/100.
  • High — Sustainability: Total-asset coverage ratio scored 17/100.
  • High — Sustainability: Liabilities to assets ratio scored 25/100.
  • Moderate — Sustainability: Officer compensation ratio scored 36/100.