Big Love Cancer Care Services
Nonprofit profile at a glance
- EIN
- 208516221
- IRS 990 coverage
- 2012–2024
- Forms available
- Form 990 2024, Form 990-EZ 2011
- Location
- Lake Jackson, TX, USA
- Phone
- 8708665008
- Rating
- 75
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Gift Distribution
Reported finances
- Revenue
- $1,322,418
- Expenses
- $1,468,736
- Assets
- $730,206
- Liabilities
- $104,259
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
13 people listed
Executive titles in this filing
- MELINDA LACKEY (PRESIDENT)
- RODERICK BROWN (VICE PRESIDENT)
Highest reported compensation
- JESSICA PHILLIPS (EXECUITIVE DIR & CO-FOUNDER): $142,858 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
B.i.g. Love cancer care was established in february of 2007 in memory of brooke a phillips with one preimary focus-easing the childhood cancer journy. Our core mission is to meet the most basic and urgent physical, emotional, and financial needs of pediatic oncology and hematology patients and their families.
What it reported doing in 2024
Big love provides services to all oncology and hematology patients between the ages of birth to 21 years old regardless of income 52 weeks a year. Currently big love provides services to patients and their families at ten (10) hospitals: Texas childrens hospital at houston, katy and the woodlands, dell childrens medical center in austin, md anderson childrens cancer hospital in houston, methodist childrens hospital in san antonio, brooke army medical in san antonio, childrens hospital of san antonio, mclane childrens hospital in temple, and childrens memorial hospital in houston. Services include providing food, housing, financial support with bills, transportation, funeral expenses, household items, scholarships, support groups for kids and adults, palliative care and end of life support, counseling, special parties and activities. Each year big love provides services to over 100,000 patients and their families.
Operating model
- Revenue model
- Donor-supported. 99% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - The filed numbers largely add up and a large share of available resources goes toward mission work. Some filing-based governance responses are negative or unanswered and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 69
- Transparency & Controls: 92
- Accountability: 69
- Sustainability: 23
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 78.8%; rating input score 79
- Program expense ratio: 70.8%; rating input score 71
- Fundraising efficiency: $3.86 raised per $1 spent on fundraising; rating input score 12; 12th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 2 of 8 controls in place; rating input score 25
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Fail
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -11.1%; rating input score 16; 16th percentile among comparable filings
- Total-asset coverage ratio: 0.5; rating input score 23; 23rd percentile among comparable filings
- Liabilities to assets ratio: 0.14; rating input score 37; 37th percentile among comparable filings
- Officer compensation ratio: 9.7%; rating input score 38; 38th percentile among comparable filings
Growth
- Program expense growth: 15.1% per year; rating input score 100; 75th percentile among comparable filings
- Revenue growth: 13% per year; rating input score 100; 74th percentile among comparable filings
- Asset growth: 12.7% per year; rating input score 100; 67th percentile among comparable filings
Details
- Where the money goes: 78.8% of revenue deployed · 70.8% of spending went to programs
- Governance: 12 of 12 board members independent · 2 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $1M in reported program spending
- Leadership: top reported pay $143K · 13 people listed
- Consistency: 25 of 25 current checks pass
- Schedules: 5 filed schedules · includes major donors
- Filing history: 10 filing years from 2012 to 2024
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Accountability: Governance controls: 5 of 7 not reported.
- High — Financial Efficiency: Fundraising efficiency scored 12/100.
- High — Sustainability: Operating margin scored 16/100.
- High — Sustainability: Total-asset coverage ratio scored 23/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 37/100.
- Moderate — Sustainability: Officer compensation ratio scored 38/100.