Better Life Counseling Center Inc

Nonprofit profile at a glance

EIN: 710787084
IRS 990 coverage: 2018–2020
Forms available: Form 990 2020, Form 990-EZ 2017
Location: Jonesboro, AR, USA
Phone: 8709354673
Rating: 60
Verdict: SUPPORTED
Rating confidence: Moderate
Sector: Mental Health Treatment F31 Psychiatric, Mental Health Hospital
Affiliation: Christianity

Official website

Reported finances

Revenue: $318,598
Expenses: $206,921
Assets: $156,600
Liabilities: $4,107

Source: IRS Form 990. Selected filing: tax year 2020. Amounts in USD.

Leadership & pay

7 people listed

People named in this filing

Troy Vines (Member)
Lauren Ball (Member)
Katey Provence (Member)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2020. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Christian Counseling/Therapy was provided to approximately 219 clients in 1,908 therapy sessions. Discounts of $47,261 were provided to the clients by the Samaritan Fund donations.Due to the COVID pandemic, face to face client sessions decreased. Alternate ways of meeting with clients was implemented.Research was done on the unique needs of couples in the communities of our service area and our capacity to provide marriage education and preparation was increased. Classes were also provided for anger management issues with our area court judges and attorneys making referrals for these classes.Research was done on the unique needs of single parent/parenting separately families in the communities of our service area and our capacity to provide parenting education was increased. Classes have been provided to help families with these issues.Employee assistance programs have been researched and implemented; several area businesses are taking advantage of these programs with more seminars bei

What it reported doing in 2020

Operating model

Revenue model: Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model: Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and some filing-based governance responses are negative or unanswered.

Rating breakdown

Financial Efficiency: 69
Transparency & Controls: 83
Accountability: 6
Sustainability: 61
Growth: 60

Detailed rating inputs

Financial Efficiency

Mission deployment rate: 65%; rating input score 65
Program expense ratio: 100%; rating input score 100
Fundraising efficiency: Limited

Transparency & Controls

Consistency checks: 91.7%; rating input score 92; 16th percentile among comparable filings
Pay-setting controls: Limited
Foreign activity oversight: Limited
Grant itemization coverage: Limited
Major donor itemization: Limited
Related-party transparency: Limited

Accountability

Independent voting board: 0%; rating input score 0; 6th percentile among comparable filings
Governance controls: 1 of 7 controls in place; rating input score 14
- Conflict-of-interest policy: Fail
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: NotApplicable
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail

Sustainability

Operating margin: 35.1%; rating input score 83; 83rd percentile among comparable filings
Total-asset coverage ratio: 0.76; rating input score 27; 27th percentile among comparable filings
Liabilities to assets ratio: 0.03; rating input score 49; 49th percentile among comparable filings
Officer compensation ratio: 0%; rating input score 72; 72nd percentile among comparable filings

Growth

Program expense growth: -3.5% per year; rating input score 0; 32nd percentile among comparable filings
Revenue growth: 6.1% per year; rating input score 100; 68th percentile among comparable filings
Asset growth: 10.1% per year; rating input score 100; 67th percentile among comparable filings

Details

Where the money goes: 65% of revenue deployed · 100% of spending went to programs
Governance: 0 of 7 board members independent · 1 of 7 filing controls reported
Programs: 3 filed program accomplishments · $207K in reported program spending
Leadership: top reported pay $0 · 7 people listed
Consistency: 24 of 25 current checks pass · 1 finding to review
Schedules: 4 filed schedules
Filing history: 3 filing years from 2018 to 2020
Contacts: How to reach this organization
Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

High — Accountability: Independent voting board scored 0/100.
High — Accountability: Governance controls: 5 of 6 not reported.
High — Growth: Program expense growth scored 0/100.
Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
High — Sustainability: Total-asset coverage ratio scored 27/100.
Moderate — Sustainability: Liabilities to assets ratio scored 49/100.
High — Grant Readiness: Automatic revocation: this organization had its federal tax-exempt status automatically revoked.