Better Business Bureau Serving in the Snake River Region Inc
Nonprofit profile at a glance
- EIN
- 820255272
- IRS 990 coverage
- 2010–2016
- Forms available
- Form 990 2016
- Location
- Dupont, WA, USA
- Phone
- 2064312227
- Rating
- 52
- Verdict
- MIXED
- Rating confidence
- Moderate
- Sector
- Business and Industry
Reported finances
- Revenue
- $504,469
- Expenses
- $753,975
- Assets
- $0
- Liabilities
- $0
Source: IRS Form 990. Selected filing: tax year 2016. Amounts in USD.
Leadership & pay
15 people listed
Executive titles in this filing
- Tyler Andrew (President/CEO)
People named in this filing
- Ari Zabell (Director)
- Cassie Benson (Vice Chair)
- Chris Washko (Director)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990. Selected filing: tax year 2016. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models, and by denouncing substandard marketplace behavior.
What it reported doing in 2016
Public Consumer Education - the organization is devoted to the protection of the consuming public and achieves this goal by promoting public education and awareness in Eastern Oregon, Southern Idaho and Western Wyoming (known as the Snake River Region). Regarding better business and consumer practices, the organization achieves this through media, seminars, and educational literature which is distributed to all members on a monthly basis. The literature is also available to non-members. The organization handles thousands of customer inquiries and complaints each year about business activities and scams and provides mediation, concilation, and arbitration services. The Organization provided education information and resources to our service area. The organization responded to inquiries and complaints by phone, through internet services and social media, provided dispute resolution services, made public speeches and media appearances and staffed consumer protection booths at various events.Advertising Review - the organization advocates truth in advertising in order to promote higher standards of responsibility in business practices and gain greater public confidence in businesses. To achieve this objection, the organization reviews all forms of advertising in the Snake River Region, and informs and educates the advertiser when there may be a violation of our standards.
Operating model
- Revenue model
- Membership-supported. 95% of the money available for current operations came from membership dues.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
MIXED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and a relatively small share of total spending goes to programs.
Rating breakdown
- Financial Efficiency: 15
- Transparency & Controls: 90
- Accountability: 88
- Sustainability: 11
- Growth: 20
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 19.7%; rating input score 20
- Program expense ratio: 13.2%; rating input score 13
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 5 of 7 controls in place; rating input score 71
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -49.5%; rating input score 3; 3rd percentile among comparable filings
- Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
- Liabilities to assets ratio: Limited
- Officer compensation ratio: 0%; rating input score 84; 84th percentile among comparable filings
Growth
- Program expense growth: -33.1% per year; rating input score 0; 3rd percentile among comparable filings
- Revenue growth: -1.5% per year; rating input score 0; 21st percentile among comparable filings
- Asset growth: 7.2% per year; rating input score 100; 61st percentile among comparable filings
Details
- Where the money goes: 19.7% of revenue deployed · 13.2% of spending went to programs
- Governance: 14 of 14 board members independent · 5 of 7 filing controls reported
- Programs: 1 filed program accomplishment · $99K in reported program spending
- Leadership: top reported pay $0 · 15 people listed
- Consistency: 26 of 26 current checks pass
- Schedules: 4 filed schedules
- Filing history: 6 filing years from 2010 to 2016
- Contacts: How to reach this organization
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Financial Efficiency: Mission deployment rate scored 20/100.
- High — Financial Efficiency: Program expense ratio scored 13/100.
- High — Sustainability: Operating margin scored 3/100.
- High — Growth: Program expense growth scored 0/100.
- High — Growth: Revenue growth scored 0/100.
- High — Sustainability: Total-asset coverage ratio scored 0/100.
- Review — Accountability: Governance controls: Independent financial-statement audit not reported.
- High — Grant Readiness: Automatic revocation: this organization had its federal tax-exempt status automatically revoked.