Better Business Bureau Foundation of Hawaii Inc
Nonprofit profile at a glance
- EIN
- 522088781
- IRS 990-EZ coverage
- 2009–2017
- Forms available
- Form 990-EZ 2017, Form 990-N 2012
- Location
- Honolulu, HI, USA
- Phone
- 8085366956
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Business and Industry
Reported finances
- Revenue
- $20,469
- Expenses
- $30,677
- Assets
- $0
- Liabilities
- $0
Source: IRS Form 990-EZ. Selected filing: tax year 2017. Amounts in USD.
Leadership & pay
12 people listed
People named in this filing
- MARK MURAKAMI (CHAIR)
- CHUCK HILL (IMMEDIATE PAST CHAIR)
- JEFFREY MAU (VICE CHAIR)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990-EZ. Selected filing: tax year 2017. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To educate the general public through seminars, information materials and the like, in the areas of consumer rights and responsibilities and understanding the economic system, and to promote the value of ethical business practices and act as a clearinghouse and distributor of consumer information. To provide third-party assistance in the resolution of non-judicial business disputes.
What it reported doing in 2017
Consumer education (focus on seniors and military membersand their families) - educated consumers to help them make informed purchasing decisions and avoid scams, through 28 group presentations and distribution of informational materials at 12 consumer fairs and 3 other events, reached 5,193 people in person. The scam tracker, which is our searchable online portal that collects scam reports from the public to alert and help protect consumers, collected 456 reports showing $60,148,250 reported loss in our marketplace. Based on public inquiries and scam reports, consumer education tips were shared through media, including tv, radio, print and online, resulting in 355 earned media mentions and 223,447,944 impressions that amounts to $1,502,352 in publicity values. Also hosted 1 annual public event, called "secure your id day," to help protect consumer's sensitive information and educate consumers about id theft by providing free shredding and secure disposal of documents and e-wastes. In the secure your id day event, we assisted 614 vehicles and shredded 2.5 tons of paper documents and e-waste.dispute resolution - promoted effective and peaceful alternate dispute resolution, including arbitration, mediation and conciliation, for marketplace disputes. Assisted settling 2 cases in auto warranty related disputes worth $96,000.charity review - promoted transparency, sound governance for effective operation, and truthful solicitation and security of donor information through bbb charity standards. Provided 409 bbb charity reviews to potential donors to help them make wise giving decisions.better business bureau foundation of Hawaii, inc. Merged with bbb foundation, a Washington non-profit corporation, effective on january 1, 2018.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 97
- Transparency & Controls: 82
- Sustainability: 12
- Growth: 80
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 100%; rating input score 100
- Program expense ratio: 92%; rating input score 92
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 51st percentile among comparable filings
- Major donor itemization: Limited
Sustainability
- Operating margin: -49.9%; rating input score 11; 11th percentile among comparable filings
- Total-asset coverage ratio: 0; rating input score 2; 2nd percentile among comparable filings
- Liabilities to assets ratio: Limited
- Officer compensation ratio: 0%; rating input score 56; 56th percentile among comparable filings
Growth
- Program expense growth: 2.8% per year; rating input score 100; 58th percentile among comparable filings
- Revenue growth: 0.2% per year; rating input score 100; 55th percentile among comparable filings
- Asset growth: -10.2% per year; rating input score 0; 20th percentile among comparable filings
Details
- Where the money goes: 100% of revenue deployed · 92% of spending went to programs
- Governance: Filed governance answers
- Accomplishments: 1 filed program accomplishment · $28K in reported program spending
- Leadership: top reported pay $0 · 12 people listed
- Consistency: 8 of 8 current checks pass
- Schedules: 4 filed schedules
- Filing history: 7 filing years from 2009 to 2017
- Contacts: How to reach this organization
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 11/100.
- High — Sustainability: Total-asset coverage ratio scored 2/100.
- High — Growth: Asset growth scored 0/100.
- Review — Sustainability: Officer compensation ratio scored 56/100.