Eagle Crest Communities

Nonprofit profile at a glance

EIN
390909446
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
La Crosse, WI, USA
Phone
608-791-2702
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Affiliation
Christianity

Official website

Reported finances

Revenue
$44,684,831
Expenses
$38,941,082
Assets
$111,961,743
Liabilities
$54,874,199

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

16 people listed

Executive titles in this filing

  • SEAN O'FLAHERTY (PRESIDENT)
  • TODD WILSON (CEO)

Highest reported compensation

  • TODD WILSON (CEO): $813,155 total reported compensation
  • TODD GARVES (CFO): $462,386 total reported compensation
  • CARIN MYHRE (HUMAN RESOUR): $175,308 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Bethany Lutheran Homes d/b/a Eagle Crest Communities provides a Christian-rooted continuum of care—independent living, assisted living, high acuity assisted living, memory care, rehabilitation, and transitional care—to help seniors live with peace, comfort, and dignity. We deliver a complete continuum of care—designed to meet each resident’s needs today and tomorrow. With ten distinctive senior communities in Holmen, Onalaska, and La Crosse, we provide personalized services that support independence, comfort, and dignity. Eagle Crest North and Eagle Crest South lead the way as the region’s first “aging in place” communities, combining resort-style living with access to compassionate, evolving care. Explore Our Lifestyles Mission & Values.

What it reported doing in 2024

Eagle crest north and eagle crest south - two similar facilities located in onalaska, wi and la crosse, wi consisting of 262 independent living apartments, 34 high acuity assisted living (cbrf), 78 assisted living (rcac), and 81 memory care (cbrf) apartments in total. A centrally located town center connects the independent, assisted living, and memory care units and provides amenities to enhance the residents' social, physical, and spiritual well-being. The two facilities provided 160,447 days of housing and care to the residents during 2024.

Operating model

Revenue model
Earned-program. 92% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 75
  • Transparency & Controls: 74
  • Accountability: 86
  • Sustainability: 65
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 77.8%; rating input score 78
  • Program expense ratio: 92.4%; rating input score 92
  • Fundraising efficiency: $1.61 raised per $1 spent on fundraising; rating input score 5; 5th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 12.9%; rating input score 73; 73rd percentile among comparable filings
  • Total-asset coverage ratio: 2.88; rating input score 74; 74th percentile among comparable filings
  • Liabilities to assets ratio: 0.49; rating input score 30; 30th percentile among comparable filings
  • Officer compensation ratio: 5.2%; rating input score 49; 49th percentile among comparable filings

Growth

  • Program expense growth: 7.1% per year; rating input score 100; 56th percentile among comparable filings
  • Revenue growth: 6.9% per year; rating input score 100; 58th percentile among comparable filings
  • Asset growth: 8.4% per year; rating input score 100; 57th percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 77.8% of revenue deployed · 92.4% of spending went to programs
  • Governance: 9 of 9 board members independent · 6 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $36M in reported program spending
  • Leadership: top reported pay $813K · 16 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $4.4M reported
  • Consistency: 33 of 33 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 5/100.
  • Review — Accountability: Governance controls: 3 of 9 not reported.
  • Moderate — Sustainability: Liabilities to assets ratio scored 30/100.
  • Moderate — Sustainability: Officer compensation ratio scored 49/100.