Bethany House Services Inc

Nonprofit profile at a glance

EIN
311101401
IRS 990 coverage
2010–2025
Forms available
Form 990 2025
Location
Cincinnati, OH, USA
Phone
5139211131
Rating
82
Verdict
STRONG
Rating confidence
Standard
Sector
Homeless Shelters

Official website

Reported finances

Revenue
$13,169,621
Expenses
$12,041,181
Assets
$37,291,155
Liabilities
$13,647,668

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

23 people listed

Executive titles in this filing

  • CAROLYN K WASHBURN (PRESIDENT - EXITED 2/25)

Highest reported compensation

  • MARGARET DIERKERS (COO): $172,308 total reported compensation
  • CRYSTAL HOLLIDAY (CFO): $140,829 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Bethany house services empowers homeless and at-risk families with the solutions to achieve housing stability and long-term self-sufficiency.

What it reported doing in 2025

Bethany house offers two types of housing stabilization programs. Housing stabilization includes a combination of rehousing upon exiting shelter and prevention to help maintaining housing and avoid homelessness. Rehousing programs are funded by the local hud unified funding agency and includes: rapid rehousing - this programs provides case management to assist families in identifying appropriate affordable housing as quickly as possible to minimize the trauma of the homelessness experience. Housing social workers guide the parent through a process of recognizing and overcoming their barriers to obtaining housing, connect them to mainstream benefits, identify ways to increase income, provide referrals to community mental health and other service providers, and stabilize the family in housing. The program includes short-to-medium term financial assistance to utility assistance payments and rental deposits. Children in high-risk families are followed by housing case managers to ensure they are enrolled and attending school. Permanent supportive housing - programs are available to homeless families when at least one member has a permanent disability or serious, persistent condition. Permanent supportive housing is a combination of housing and services intended as a cost-effective way to help all people live more stable, productive lives. Case management services are more intensive in this program to meet the greater needs of the families and although rapid rehousing program assistance is time-limited, permanent supportive case management and financial assistance services are not. In 2025, bhs served 279 families, 1010 individuals, and 654 of them children across all rehousing programs. Prevention programming is funded through federal, state, local, and private funding and includes: shelter diversion identifies immediate permanent housing and provides case management and rental assistance for families at imminent risk of homelessness. Shelter diversion is more cost-effective than entering an emergency shelter, plus the family avoids the trauma of homelessness. In 2025, bhs served 30 families, 90 individuals, and 54 of them children. Keys is a different shelter diversion program for youth age 18-24. Bhs works with parenting youth as our specialty in the national youth homelessness project, working with individuals in the age range who are often doubled up and at risk of becoming fully homelessness if not for our intervention toward housing stabilization and increased income. In 2025, bhs served 21 families, 80 individuals, and 29 of them children. Aftercare provides a safety net for families who have left shelter but experience an emergency situation that threatens their housing stability. No matter how long it has been since the family experienced homelessness, aftercare provides landlord mediation, emergency financial assistance, connections to relevant community agencies - whatever it takes for the family to keep their home and prevent another episode of homelessness. In 2025, bhs served 75 families, 306 individuals, 221 of them children. In 2025 bhs housing stabilization programs combined served, 446 families. These families included 1,590 individuals, 1,041 of whom were children.

Operating model

Revenue model
Grant-funded. 66% of the money available for current operations came from government grants.
Distribution model
Hybrid. The nonprofit split its reported program spending across 49% for direct work, and 51% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 83
  • Accountability: 100
  • Sustainability: 59
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 75.7%; rating input score 76
  • Program expense ratio: 80.9%; rating input score 81
  • Fundraising efficiency: $14.18 raised per $1 spent on fundraising; rating input score 44; 44th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 76th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 8.6%; rating input score 55; 55th percentile among comparable filings
  • Total-asset coverage ratio: 3.1; rating input score 67; 67th percentile among comparable filings
  • Liabilities to assets ratio: 0.37; rating input score 35; 35th percentile among comparable filings
  • Officer compensation ratio: 2.6%; rating input score 76; 76th percentile among comparable filings

Growth

  • Program expense growth: 13.2% per year; rating input score 100; 77th percentile among comparable filings
  • Revenue growth: 12.8% per year; rating input score 100; 82nd percentile among comparable filings
  • Asset growth: 19.6% per year; rating input score 100; 90th percentile among comparable filings

Details

  • Where the money goes: 75.7% of revenue deployed · 80.9% of spending went to programs
  • Governance: 19 of 19 board members independent · 8 of 8 filing controls reported
  • Programs: 4 filed program accomplishments · $9.7M in reported program spending
  • Leadership: top reported pay $172K · 23 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.4M reported
  • Consistency: 39 of 39 current checks pass
  • Schedules: 10 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 44/100.
  • Review — Sustainability: Operating margin scored 55/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 35/100.