BestCare Treatment Services

Nonprofit profile at a glance

EIN
931269087
IRS 990 coverage
2016–2024
Official website data refreshed
Aug 2026
Forms available
Form 990 2024
Location
Redmond, OR, United States
Phone
541.504.9577
Rating
70
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Health Support Services

Official website

Reported finances

Revenue
$42,457,007
Expenses
$45,583,415
Assets
$29,376,544
Liabilities
$18,486,598

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

14 people listed

Executive titles in this filing

  • RICK TRELEAVEN (EXECUTIVE DIRECTOR)
  • SHARI SELANDER (PRESIDENT/CHAIR)

Highest reported compensation

  • QUINN SCALLON (MEDICAL DIRECTOR): $341,560 total reported compensation
  • EMILY HARVEY (MEDICAL DIRECTOR): $340,744 total reported compensation
  • RICK TRELEAVEN (EXECUTIVE DIRECTOR): $316,639 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To provide exceptional, integrated behavioral health services that promote recovery, resilience, and well-being for individuals and families in Central Oregon.

What it reported doing in 2024

Bestcare provides services in multiple residential treatment facilities across four Oregon counties, including deschutes, crook, jefferson, and klamath. Residential treatment is a whole-person, holistic process that encompasses different aspects of a person's entire being. These include the physical, emotional, cognitive, spiritual and social parts of who we are. Working with all of these in a comprehensive, individualized plan, we work with clients to create a stable, healthy person who can begin to take on the challenges of the world while in an environment free of drugs and alcohol. (continued in schedule o)our residential treatment programs provide services for co-occurring diagnoses (both mental health and substance use disorder) and provide clients an opportunity to transition into outpatient programs upon graduation including intensive and standard outpatient services, addiction medicine services, peer support services, and connection to community partners who continue to support clients in recovery in areas outside of mental health and substance use disorder treatment.

Operating model

Revenue model
Earned-program. 83% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. The filing does not identify recipients for some grant dollars and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 57
  • Accountability: 86
  • Sustainability: 20
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 85.8%; rating input score 86
  • Program expense ratio: 79.9%; rating input score 80
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 92.3%; rating input score 92; 8th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 0%; rating input score 0; 4th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -7.4%; rating input score 13; 13th percentile among comparable filings
  • Total-asset coverage ratio: 0.64; rating input score 22; 22nd percentile among comparable filings
  • Liabilities to assets ratio: 0.63; rating input score 21; 21st percentile among comparable filings
  • Officer compensation ratio: 5.7%; rating input score 45; 45th percentile among comparable filings

Growth

  • Program expense growth: 17.4% per year; rating input score 100; 87th percentile among comparable filings
  • Revenue growth: 16.3% per year; rating input score 100; 88th percentile among comparable filings
  • Asset growth: 20.5% per year; rating input score 100; 90th percentile among comparable filings

Details

  • What they do: 8 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 85.8% of revenue deployed · 79.9% of spending went to programs
  • Governance: 3 of 3 board members independent · 6 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $36.4M in reported program spending
  • Leadership: top reported pay $342K · 14 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $628K reported
  • Consistency: 32 of 33 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 9 filing years from 2016 to 2024
  • Contacts: How to reach this organization
  • Money network: 10 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Transparency & Controls: Grant itemization coverage scored 0/100.
  • Review — Accountability: Governance controls: 2 of 8 not reported.
  • High — Sustainability: Operating margin scored 13/100.
  • High — Sustainability: Total-asset coverage ratio scored 22/100.
  • High — Sustainability: Liabilities to assets ratio scored 21/100.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
  • Moderate — Sustainability: Officer compensation ratio scored 45/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.