Behavioral Health Crisis Services

Nonprofit profile at a glance

EIN
852425930
IRS 990 coverage
2020–2024
Forms available
Form 990 2024
Location
Vail, CO, USA
Phone
9703064673
Rating
85
Verdict
STRONG
Rating confidence
Moderate
Sector
Hot Line, Crisis Intervention Services

Reported finances

Revenue
$3,552,716
Expenses
$6,816,556
Assets
$0
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

10 people listed

Executive titles in this filing

  • CARRIE BENWAY (BOARD PRESIDENT/EXECUTIVE)

Highest reported compensation

  • CARRIE BENWAY (BOARD PRESIDENT/EXECUTIVE): $166,186 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

In collaboration with community partners, your hope center connects individuals in need to immediate clinical support to promote stability, resiliency, and hope.

What it reported doing in 2024

Community bases stabilization program: your hope center provides intensive clinical support and case management for high-risk clients; typically for 1-2 weeks to safely transition clients from crisis into long-term outpatient care in the aftermath of a behavioral health crisis or hospitalization. Case managers also connect clients to social determinants of health services (food security, substance abuse help, housing assistance, childcare, transportation, physical health, etc.). The role of the community stabilization program expanded when the state of Colorado tasked your hope center with delivering assertive community treatment (act) programming to provide ongoing care for those suffering with a severe and persistent mental illness. In 2023, yhc increased the reach of this program by adding additional case management and clinical support to the team resulting in the team supporting a higher number of act clients. This program provides less traditional services to ensure that support is individually based and encompasses multiple needs and levels of risk. This program is unique in the services it offers to individuals in our community who have historically not received clinical support and the act program ultimately results in a reduced need for psychiatric hospitalization

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Hybrid. The nonprofit split its reported program spending across 51% for direct work, and 49% for grants.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 88
  • Transparency & Controls: 83
  • Accountability: 95
  • Sustainability: 9
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 95.8%; rating input score 96
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 44th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 7 of 8 controls in place; rating input score 88
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -91.9%; rating input score 1; 1st percentile among comparable filings
  • Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
  • Liabilities to assets ratio: Limited
  • Officer compensation ratio: 2.4%; rating input score 73; 73rd percentile among comparable filings

Growth

  • Program expense growth: 38.8% per year; rating input score 100; 95th percentile among comparable filings
  • Revenue growth: 19.1% per year; rating input score 100; 87th percentile among comparable filings
  • Asset growth: 10.6% per year; rating input score 100; 61st percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 95.8% of spending went to programs
  • Governance: 9 of 9 board members independent · 7 of 8 filing controls reported
  • Programs: 4 filed program accomplishments · $6.5M in reported program spending
  • Leadership: top reported pay $166K · 10 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 30 of 30 current checks pass
  • Schedules: 7 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 5 filing years from 2020 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 1/100.
  • High — Sustainability: Total-asset coverage ratio scored 0/100.