Bay Community Support Services Inc

Nonprofit profile at a glance

EIN
521763520
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Annapolis, MD, USA
Phone
4102244205
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Centers to Support the Independence of Specific Populations

Official website

Reported finances

Revenue
$12,997,598
Expenses
$11,508,440
Assets
$13,563,187
Liabilities
$5,422,966

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

16 people listed

Executive titles in this filing

  • JOHN CHAPPEL (PRESIDENT)
  • IKE PUZON (VICE PRESIDENT)
  • CATHERINE RAINES (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • CATHERINE RAINES (CHIEF EXECUTIVE OFFICER): $239,754 total reported compensation
  • DWON WILLIAMSON (CHIEF OPERATING OFFICER): $157,317 total reported compensation
  • STEPHANIE WHITE-JONES (HUMAN RESOURCES): $135,777 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The organization's purpose is to support people with disabilities by helping them to attain their fullest possible employment, productivity and inclusion into the everyday life of the community, along with assuring their rights, entitlements and choices.

What it reported doing in 2024

Residential services: residential support services program offers a variety of individualized services in a home-like atmosphere in the community. These services include nursing, socialization, recreational activities, and transportation. The organization provides support and training to increase participation in activities in daily living and to promote independence. We assist each person in identifying, planning to meet, and accomplishing goals that are aimed at improving their quality of life. People are encouraged to enjoy their individual interests, such as shopping, attending worship services and participating in their community activities.

Operating model

Revenue model
Other-operating. 97% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 73
  • Transparency & Controls: 70
  • Accountability: 100
  • Sustainability: 53
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 76.7%; rating input score 77
  • Program expense ratio: 86%; rating input score 86
  • Fundraising efficiency: $3.54 raised per $1 spent on fundraising; rating input score 14; 14th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 11.5%; rating input score 71; 71st percentile among comparable filings
  • Total-asset coverage ratio: 1.18; rating input score 42; 42nd percentile among comparable filings
  • Liabilities to assets ratio: 0.4; rating input score 37; 37th percentile among comparable filings
  • Officer compensation ratio: 9.9%; rating input score 21; 21st percentile among comparable filings

Growth

  • Program expense growth: 3.8% per year; rating input score 100; 32nd percentile among comparable filings
  • Revenue growth: 4.3% per year; rating input score 100; 37th percentile among comparable filings
  • Asset growth: 12.9% per year; rating input score 100; 75th percentile among comparable filings

Details

  • Where the money goes: 76.7% of revenue deployed · 86% of spending went to programs
  • Governance: 8 of 8 board members independent · 9 of 9 filing controls reported
  • Programs: 6 filed program accomplishments · $9.9M in reported program spending
  • Leadership: top reported pay $240K · 16 people listed · 1 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $285K reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 8 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 14/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 42/100.
  • High — Sustainability: Officer compensation ratio scored 21/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 37/100.