OLV Human Services

Legal name: Baker Hall

Nonprofit profile at a glance

EIN
161017453
IRS 990 coverage
2013–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-N 2024
Location
Lackawanna, NY, US
Phone
(716) 828-9500
Rating
85
Verdict
STRONG
Rating confidence
Moderate
Sector
Education N.E.C.

Official website

Reported finances

Revenue
$69,906,261
Expenses
$63,355,949
Assets
$38,359,458
Liabilities
$17,421,448

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

25 people listed

Executive titles in this filing

  • PATRICK O'LEARY (PRESIDENT)
  • JOHN BRENNAN (VICE PRESIDENT)
  • CINDY A LEE (CEO)

Highest reported compensation

  • PAMELA KHURANA (PSYCHIATRIST): $359,523 total reported compensation
  • CINDY A LEE (CEO): $334,772 total reported compensation
  • LAUREL PARZYCH (COO): $225,469 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Our Statement of Purpose and Values

What it reported doing in 2024

Residential and community based foster care programs and other program servicesolv human services provides residential and community based foster care programs to youth through the New York state foster care system. Programs include residential services to meet the needs of boys and girls experiencing severe emotional, behavioral, social, and/or family problems requiring them to be placed outside of their homes. Olvhs also provides community placement foster care services to children until the child can be reunified with their birth parent, a relative, is adopted or is old enough to transition to an independent living arrangement. Independent living and yes services are provided in the community to assist adolescents and young adults with educational and vocational services. Over 28,000 days of care provided.

Operating model

Revenue model
Other-operating. 88% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and liabilities are high compared with assets.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 95
  • Accountability: 96
  • Sustainability: 50
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 80.2%; rating input score 80
  • Program expense ratio: 88.4%; rating input score 88
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 94.1%; rating input score 94; 45th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 9.4%; rating input score 71; 71st percentile among comparable filings
  • Total-asset coverage ratio: 0.61; rating input score 23; 23rd percentile among comparable filings
  • Liabilities to assets ratio: 0.45; rating input score 40; 40th percentile among comparable filings
  • Officer compensation ratio: 2.7%; rating input score 42; 42nd percentile among comparable filings

Growth

  • Program expense growth: 2.1% per year; rating input score 100; 16th percentile among comparable filings
  • Revenue growth: 3% per year; rating input score 100; 22nd percentile among comparable filings
  • Asset growth: 3.9% per year; rating input score 100; 27th percentile among comparable filings

Details

  • What they do: 7 programs and campaigns described on the official site · 2 operating locations identified
  • Where the money goes: 80.2% of revenue deployed · 88.4% of spending went to programs
  • Governance: 16 of 17 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $56M in reported program spending
  • Leadership: top reported pay $360K · 25 people listed · 5 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $868K reported
  • Consistency: 34 of 34 current checks pass
  • Schedules: 8 filed schedules · includes major donors, executive pay, and related organizations
  • Filing history: 12 filing years from 2013 to 2024
  • Contacts: How to reach this organization
  • Money network: 8 filed money-flow records
  • Related organizations: 6 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Total-asset coverage ratio scored 23/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 40/100.
  • Moderate — Sustainability: Officer compensation ratio scored 42/100.