Awaken

Legal name: Awaken INC

Nonprofit profile at a glance

EIN
383843380
IRS 990 coverage
2013–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Reno, NV, US
Phone
775-393-9183
Rating
77
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Homeless Shelters

Official website

Reported finances

Revenue
$2,207,811
Expenses
$2,456,450
Assets
$4,015,561
Liabilities
$347,920

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

8 people listed

Executive titles in this filing

  • Melissa Holland (CEO/Co-Founder)
  • Andrew Durling (President)
  • Daniel Fred (Vice President)

Highest reported compensation

  • Melissa Holland (CEO/Co-Founder): $157,571 total reported compensation
  • Jennifer Campbell- Youth (Chief Mission Officer/Co-Founder): $130,593 total reported compensation
  • Deanna Logoteta (Chief Operating Officer): $120,476 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We are a faith-based non-profit organization on a mission to eradicate commercial sexual exploitation. With a focus on providing housing, education, and holistic restoration services, we stand shoulder-to-shoulder with survivors, giving them the tools they need to reclaim their lives and build brighter futures.

What it reported doing in 2024

Awaken's Restorative Care program represents the largest component of the organization's services, providing comprehensive, trauma-informed support to individuals impacted by commercial sexual exploitation and trafficking. Services are delivered in a location situated within a high-need area known for elevated levels of prostitution activity, allowing for increased accessibility to those most vulnerable. Awaken serves both youth and adults, ranging in age from 11 to over 60 years old. Core services include individualized case management, referrals to licensed therapeutic providers, mentorship, social development opportunities, and psychoeducational and life skills programming designed to support long-term stability and healing. (Continued on Schedule O)During the most recent fiscal year, Awaken provided services to 243 primary participants and 29 secondary participants.The Awaken Education Center (AEC) was established during the 2020 school year. The AEC is a specialized, holistic, education and restorative school experience for youth who have been trafficked encompassing grades 6-12. Between July 1, 2024 and June 30, 2025 two girls attended the Awaken Education Center (AEC), contributing to a total of 20 students served since inception. As noted above, Awaken launched a summer healing and resilience program which served 14 participants and 7 children over a 10-week period.

Operating model

Revenue model
Donor-supported. 73% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 96% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 69
  • Accountability: 79
  • Sustainability: 31
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 91.9%; rating input score 92
  • Program expense ratio: 81.3%; rating input score 81
  • Fundraising efficiency: $35.4 raised per $1 spent on fundraising; rating input score 72; 72nd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.1%; rating input score 94; 23rd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 78.2%; rating input score 78; 21st percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 80%; rating input score 80; 14th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Fail
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -11.3%; rating input score 12; 12th percentile among comparable filings
  • Total-asset coverage ratio: 1.63; rating input score 55; 55th percentile among comparable filings
  • Liabilities to assets ratio: 0.09; rating input score 61; 61st percentile among comparable filings
  • Officer compensation ratio: 16.6%; rating input score 16; 16th percentile among comparable filings

Growth

  • Program expense growth: 17.5% per year; rating input score 100; 82nd percentile among comparable filings
  • Revenue growth: 14.1% per year; rating input score 100; 80th percentile among comparable filings
  • Asset growth: 21.8% per year; rating input score 100; 86th percentile among comparable filings

Details

  • What they do: 4 programs and campaigns described on the official site · 2 operating locations identified
  • Where the money goes: 91.9% of revenue deployed · 81.3% of spending went to programs
  • Governance: 4 of 5 board members independent · 7 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $2M in reported program spending
  • Leadership: top reported pay $158K · 8 people listed · 1 of 6 pay-setting controls reported
  • Consistency: 35 of 36 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 12 filing years from 2013 to 2024
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 12/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • Review — Sustainability: Total-asset coverage ratio scored 55/100.
  • High — Sustainability: Officer compensation ratio scored 16/100.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.