Avalon Nonprofit Housing Corporation

What it reported doing in 2024

1. Supportive services: provides case management and support coordination catered to adults and families who have experienced or are currently experiencing homelessness through housing stabilization, goal planning, systems advocacy, and crisis intervention for people living on avalon properties, in addition to providing housing alternatives with affordable housing partners and in the private landlord market. These teams travel across the county on a daily basis to meet clients in their homes in order to provide individualized care that includes housing stabilization, goal planning, crisis intervention, substance abuse recovery support, and medical case management assistance. 2. Miller manor services: provides comprehensive on-site services to adults in a large single-site development owned and managed by the ann arbor housing commission. Our diverse staff at miller manor manage a front desk area on a 24/7 basis, coordinate a food pantry on-site, practice harm reduction with tenants, provide transportation when needed, and coordinate support and social groups - such as group lunches, art groups, and 12-step meetings - within the building. Additionally, a home health aide and physician are available on-site to miller manor tenants to support improved health outcomes. 3. 411 n. Ashley house services: provides comprehensive on-site services to adults with significant physical and behavioral health needs. Medication management is a critical component to services received. Our staff at n. Ashley house are responsible for managing the agency-wide emergency telephone line so that avalon tenants always have someone to turn to. Additionally, in-home chore support services and meal services are offered to tenants. The home is staffed on a 24/7 basis. 4. Community building services: avalon's unique community building team believes a sense of community is integral to housing stability. This team creates and offers opportunities for tenants to engage with their neighbors and other community members. The community building team hosts weekly food pantries, plans annual events for tenants, and supports and empowers our tenant leadership council. Community centers are available to tenants for homework, computer and internet usage, copying/scanning/printing, community gatherings, and more. 5. Outreach services: provides rapid rehousing and assertive housing-first based community outreach and case management to individuals who experience chronic homelessness. The team's main objectives are to assist clients in the private landlord market with obtaining and maintaining housing, help clients achieve medical and financial stability, and connect clients with community resources. Avalon's outreach team also collaborates with partner organizations to house chronically homeless individuals.

Financial Efficiency

• Mission deployment rate: 82.4%; rating input score 82
• Program expense ratio: 88.5%; rating input score 88
• Fundraising efficiency: $28.94 raised per $1 spent on fundraising; rating input score 66; 66th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 7.1%; rating input score 60; 60th percentile among comparable filings
• Total-asset coverage ratio: 2.13; rating input score 64; 64th percentile among comparable filings
• Liabilities to assets ratio: 0.74; rating input score 16; 16th percentile among comparable filings
• Officer compensation ratio: 4.7%; rating input score 53; 53rd percentile among comparable filings

Growth

• Program expense growth: 12.5% per year; rating input score 100; 78th percentile among comparable filings
• Revenue growth: 12.4% per year; rating input score 100; 81st percentile among comparable filings
• Asset growth: 8.9% per year; rating input score 100; 60th percentile among comparable filings