Asheville Humane Society Inc

Nonprofit profile at a glance

EIN
561444098
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Asheville, NC, USA
Phone
8287612001
Rating
76
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Animal Protection and Welfare

Official website

Reported finances

Revenue
$8,826,104
Expenses
$6,403,748
Assets
$7,128,117
Liabilities
$526,643

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

20 people listed

Highest reported compensation

  • JEFF HASSEL (EXECUTIVE DI): $186,293 total reported compensation
  • JEN WALTER (INTERIM EXEC): $118,339 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Asheville humane society is building a supportive community that posivitely impacts pets and people.

What it reported doing in 2024

During the fiscal year ended june 30, 2025, asheville humane society adopted out 1,718 animals, reunited 380 lost pets with their owners, collaborated with local placement partners, and transferred 185 animals to other adoption/rescue agencies. Animals saved in total: 2,339. We also aided 13,389 community animals who never entered the shelter. Total animals served in our community: 15,728. In 2025 we continued to assist with the spay neuter surgeries of the buncombe county animal shelter and community and partner pets. In 2025 total shelter animal spays and neuters totaled 3,362 and community/partner spays and neuters totaled 809 animals. Asheville humane society is mostly known as the open-admission shelter for buncombe county and a fantastic place to adopt a pet, but we are so much more. As part of our animal shelter, we help animals that are lost, surrendered, neglected or mistreated; who all deserve an opportunity with a loving family of their very own. We provide a soft bed, food, safety, comfort, medical evaluation, medical treatment, vaccinations, and behavioral testing for each animal. From our adoption center we place all animals who can humanely and safely be adopted into a loving home. Our incredibly dedicated staff, generous volunteers, foster families, and donors ensure each animal receives all of the care and resources available to help them thrive in a new forever home. All of our animals in the adoption and education center stay with us until they find their new family, whether it takes hours or months. In addition to caring for the animals that are brought to us, we also serve our community. We have numerous resources available to assist pets and their people in buncombe county. From lost & found, to low cost clinics, to safety net our goal is to keep pets in their homes where they are loved. During fiscal year 2025 we offered 28 vaccine or wellness clinics, and served 9,278 pets.

Operating model

Revenue model
Donor-supported. 75% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 69
  • Transparency & Controls: 70
  • Accountability: 95
  • Sustainability: 65
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 63.2%; rating input score 63
  • Program expense ratio: 86.9%; rating input score 87
  • Fundraising efficiency: $12.69 raised per $1 spent on fundraising; rating input score 46; 46th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 7 of 8 controls in place; rating input score 88
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 27.4%; rating input score 83; 83rd percentile among comparable filings
  • Total-asset coverage ratio: 1.11; rating input score 41; 41st percentile among comparable filings
  • Liabilities to assets ratio: 0.07; rating input score 64; 64th percentile among comparable filings
  • Officer compensation ratio: 4.8%; rating input score 55; 55th percentile among comparable filings

Growth

  • Program expense growth: 11% per year; rating input score 100; 67th percentile among comparable filings
  • Revenue growth: 8.7% per year; rating input score 100; 63rd percentile among comparable filings
  • Asset growth: 3.4% per year; rating input score 100; 26th percentile among comparable filings

Details

  • Where the money goes: 63.2% of revenue deployed · 86.9% of spending went to programs
  • Governance: 15 of 15 board members independent · 7 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $5.6M in reported program spending
  • Leadership: top reported pay $186K · 20 people listed · 1 of 6 pay-setting controls reported
  • Consistency: 36 of 36 current checks pass
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 11 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 46/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 41/100.
  • Review — Sustainability: Officer compensation ratio scored 55/100.