Jordan Health

Nonprofit profile at a glance

EIN
160977295
IRS 990 coverage
2012–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Rochester, NY, US
Phone
(585) 423-5800
Rating
73
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Ambulatory Health Center, Community Clinic

Official website

Reported finances

Revenue
$30,750,741
Expenses
$32,556,693
Assets
$24,648,732
Liabilities
$7,056,669

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

22 people listed

Executive titles in this filing

  • LINDA CLARK MD (CEO)

Highest reported compensation

  • LINDA CLARK MD (CEO): $293,030 total reported compensation
  • NASHAT ATALLA MD (PHYSICIAN): $235,380 total reported compensation
  • KATHERINE O'HANLON (PHYSICIAN): $221,179 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To improve the health status of the community by providing accessible, comprehensive, primary health care services to all residents, regardless of their ability to pay.

What it reported doing in 2024

The corporation provides general family practice services including prevention, chronic illness, and immunizations. Also provides pediatric services and ob/gyn services including pre-natal care and deliveries and some gynecological surgery. The corporation also provides comprehensive dental and hygiene services including pediatric dentistry and some surgery (i.e. Root canals) to patients. The corporation also provides mental health services including diagnostic consultations, mental health screenings and short term counseling. Optometry services are provided, which include visual exams, prescription lenses, and screening and evaluations. Podiatry services are offered for general foot care and diabetic foot care. The corporation provides case management and care coordination services to eliminate barriers to care in treatment and adherence of medication; to help patients have a better awareness of their health care and the progression of infection; and to help patients see the need to reduce their risk of exposing others or secondary exposure to themselves. The corporation had approximately 71,000 visits during 2024.

Operating model

Revenue model
Earned-program. 70% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 64
  • Transparency & Controls: 79
  • Accountability: 86
  • Sustainability: 27
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 73.7%; rating input score 74
  • Program expense ratio: 69.4%; rating input score 69
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -5.9%; rating input score 15; 15th percentile among comparable filings
  • Total-asset coverage ratio: 0.76; rating input score 27; 27th percentile among comparable filings
  • Liabilities to assets ratio: 0.29; rating input score 48; 48th percentile among comparable filings
  • Officer compensation ratio: 5.1%; rating input score 50; 50th percentile among comparable filings

Growth

  • Program expense growth: 0.6% per year; rating input score 100; 13th percentile among comparable filings
  • Revenue growth: 1.2% per year; rating input score 100; 13th percentile among comparable filings
  • Asset growth: 3.4% per year; rating input score 100; 25th percentile among comparable filings

Details

  • What they do: 14 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 73.7% of revenue deployed · 69.4% of spending went to programs
  • Governance: 14 of 14 board members independent · 6 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $22.6M in reported program spending
  • Leadership: top reported pay $293K · 22 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $2.3M reported
  • Consistency: 29 of 29 current checks pass
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 12 filing years from 2012 to 2024
  • Contacts: How to reach this organization
  • Money network: 8 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 2 of 8 not reported.
  • High — Sustainability: Operating margin scored 15/100.
  • High — Sustainability: Total-asset coverage ratio scored 27/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 48/100.
  • Review — Sustainability: Officer compensation ratio scored 50/100.